Pega Lead Systems Architect

Job Description

What you’ll be doing...

The Senior Pega System Architect will be a part of Verizon’s Business Group working within Customer Experience and Managed Services supporting Global Technology Solutions (GTS).

We are looking for a Pega System Architect with experience in design and development of Business Process Management (BPM) and Business Rules Engines (BRE) applications using the Pega Platform. You should be able to support the development of SDLC deliverables for technical architecture components including system administration manual, operations manual, operations manual solution architecture document, etc. You will need to be able to configure the system and support the build where necessary.

• Drive Business Process Automation Strategy and Analysis.
• Drive the strategy for business process based on joint needs analysis with the service delivery and service assurance user communities.
• Present workflow implementation strategy to executives including SVP and VP of Service Assurance and Delivery and adjust strategy based on feedback.
• Lead a team of business process analysts working with business users to identify and document manual workflows for implementation in Pega.
• Define the systems architecture that will enable Verizon to transform ad-hoc business processes into structured workflow that supports Verizon’s transformation requirements.
• Lead a cross-application design team to deliver a design for integrating Pega workflow with key applications e.g. ETMS (Ticketing), ESP (Managed Services) and USP (Service Profile Inventory) to facilitate workflow automation for service delivery and service assurance.
• Insure developers are properly and consistently implementing the workflow integration design using multiple techniques including sample or reusable Microservices code.
• Conduct code reviews with application development teams to insure design and coding standards are being enforced.
• Present workflow implementation strategy to executives including SVP and VP of Service Assurance and Delivery and adjust strategy based on feedback. Provide updates on weekly executive touchpoints.
• Communication of workflow strategy, architecture and design to a wide variety of audiences including application development teams, business leads, management and executive management.

What we’re looking for...

You view technology through a lens of making things better and more effective. You enjoy the process of solving complex issues while empowering the team around you to do the same. You have expert level hands-on technical skills paired with excellent communication.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Three or more years of hands on Pega Development experience.
• Design/Development experience in Pega Case Management.
• Knowledge around Pega Direct Capture of Objectives (DCO) and requirement documentation.

Even better if you have:

• Pega CPBA/CSA/CSSA/CPDC certifications.
• Two or more years of experience leading Pega Development team.
• Experience in creating system flow diagrams.
• Experience in BPM development methodologies, process re-engineering, process modeling & Pega platform adoption.
• Knowledge of PegaRULES Process Commander (PRPC) tools & framework.
• Experience using Pega frameworks & functional design for medium to large scale projects.
• Knowledge of technologies, including object-oriented techniques/principles, database design, application & web servers.
• Experience in web design and development using HTML and Java.
• Knowledge of Dev-ops/Agile.

VZIT

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.