Talent Success Manager

Job Description

We’re on a mission to help get everyone a job they love. Find the job you love here at Hired!

ABOUT US

Hired is an end to end SaaS hiring platform that facilitates a marketplace where both companies and candidates can come together to enable an optimal match, or hire. Hired combines our intelligent job matching algorithm with unbiased career counseling to help technical talent of all kinds find a job they love. Through Hired, our job seekers (candidates) and our clients (companies) have transparency into the end to end hiring process from sourcing to skills assessment to transparent salary offers. This level of insight is unmatched, making the recruiting process quicker and more efficient than ever before.

Hired was founded in 2012 and is headquartered in San Francisco, with offices across the United States, Canada, France, and the UK. The company is backed by Lumia Capital, Sierra Ventures, and other leading investors.

ABOUT THE ROLE

A Talent Success Manager is the guide for candidates through the Hired platform process. They have a close pulse on the job market and use these insights to help candidates be successful with their job search. They are the experts that job seekers can lean on; they provide guidance on how to interview, what to prepare for, and ensure that job offers align with each individual’s career goals.

Our next Talent Success Manager will ideally have a firm understanding of not just tech, but start-up recruiting and the high demand for tech talent locally. You'll be working with around 100-130 candidates a month (hand delivered by our talented Marketing and Curation team) to guide them in our marketplace setting. A Talent Success Manager does not simply care about getting someone a job, but improving every detail that goes into finding an amazing opportunity.

Talent Success Managers are not graded on endless metrics but rather work towards creating the most enjoyable, transparent and efficient job search experience possible. Our goal is to help everyone find a job they love. We concentrate on measured candidate experience and simple placement success metrics. We look for people who can own new projects, work across multiple teams, and manage themselves efficiently. The future of the role is limitless and we’re looking for people that can hone their current skills - and craft new ones - to be effective in other areas of the company. At our current stage of growth it's essential for us to hire the future leaders of the company now to keep our culture of promotion from within.

WHAT WE NEED YOUR HELP WITH

• Preparing candidates to "go live" during a batch cycle with profile optimization, best practice sharing and expectation setting
• Working with candidates to identify the best job match and manage priorities efficiently
• Helping candidates at all stages of interviews at scale
• Coaching candidates with offer analysis and negotiating techniques
• Managing and tracking a high volume of hiring processes while also providing guidance, gathering feedback and pushing job processes forward
• Partnering with our Sales counterparts to ensure our marketplace is successful
• Providing feedback to the engineering & product team that will make the marketplace more efficient

WHAT WE LOOK FOR

• 2-4 years of experience working within recruiting, sales or community management - We will also consider analytically minded people working in roles that are data intensive.
• High EQ and ability to adapt
• Must have a passion for technology and people
• Must be detail, solution, and process-oriented
• Strategic and analytical thinkers driven to impact our bottom line
• BS/BA degree or equivalent experience
• We are an in-office culture. Flexibility is fine, but most Talent Success Managers work Monday - Friday 9-6 and are available on weekends when need be to support candidate needs
• Team player - we're in this for the growth of our company

THESE WOULD ALSO BE NICE

• Previous experience at a Startup
• Previous experience in a mentorship function
• Experience using SFDC, Looker, Yesware

COMP, BENEFITS, & PERKS

• Competitive compensation & equity options
• Open vacation & sick time
• Flexible work hours
• Employer paid health insurance, vision, and dental
• Gym reimbursement
• Cell phone reimbursement
• Weekly educational classes & catered lunch

We believe that when we can bring our whole selves to work on a day to day basis when we become happier, more comfortable, more confident and more excited to do great things for our company, each other, our product and our users. Hired aims to both build an internal team as well as help our clients build their teams with talent from all different backgrounds and lifestyles.

At Hired we welcome all applicants regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences.

Hired is committed to creating a space that celebrates and respects diversity, equity and inclusion in its workforce. If you believe you need a reasonable accommodation in order to move forward in the interview process, please let me know or email [email protected] with the specific accommodation you’d like to request.

For San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.