Client Associate/Registered Client Associate - Atlanta, GA

Job Description

What is the opportunity?

Embrace RBC Wealth Management’s core values and culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to help our advisors manage and grow their business. Demonstrate a client first approach as you meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes and prepare correspondence in a fast paced, professional and collaborative environment.

What will you do?

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.
• Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
• Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH’s in a timely manner.
• Maintain confidentiality in accordance with RBC’s Code of Conduct.

What do you need to succeed?

Must-have

• Strong verbal and written communication
• Excellent people, organizational, and client service skills
• Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
• Series 7 and 63 (or 65 and/or 66) licenses or the willingness to get licensed within 9 months of hire
• Ability to adapt to a rapidly changing business and technology environment

Nice-to-have

• Current FINRA registrations
• Financial services experience
• Bachelor’s degree

WMUS2019

JOB SUMMARY
City: Atlanta
Address: 3550 Lenox Road NE Suite 1950
Work Hours/Week: 40
Work Environment: Regional Office
Employment Type: Regular - U.S.
Career Level: Experienced Hire/Professional
Pay Type: Hourly
Position Level: PL12
Required Travel(%): 0
Exempt/Non-Exempt: Non-Exempt
People Manager: No
Application Deadline: 02/28/2020
Req ID: 206648