Revenue Analyst (SaaS Company Experience)

Job Description

UserTesting is a super fast-growing SaaS startup, with campuses in San Francisco, Edinburgh and Atlanta, and over 400 employees.
We make it easy for businesses to understand how customers interact with their digital properties so that they can improve their customer experience. We do this by giving companies on-demand access to people in their exact target market who deliver video, audio, and written feedback on websites, mobile apps, and prototypes. Over 34,000 companies, including Google, Facebook, CBS, Apple, and The Home Depot, use UserTesting to improve their user experience—and their bottom line.
The Role:
As a Revenue Analyst on the UT team, you will be in charge of Deal Desk Accounting review and customer invoicing, along with other activities to keep us humming. You'll be a key contributor to streamlining our quote to cash process and ensuring the integrity of our revenue recognition.
We are looking for someone who can take ownership of a process while looking for ways to scale and improve the process as the company grows. Responsibilities:

• Takes lead on reviewing customer contracts with the Sales Operations team and identifies contract elements to be accounted for properly in the GL
• Reviews customer contracts to ensure revenue is accurately recorded based on the terms of the agreement
• Works with Sales Operations & Finance teams to ensure deals are structured for favorable revenue treatment
• Completes contract review schedules with impeccable attention to detail and ensures closed deals have been appropriately recorded
• Takes ownership of invoicing by ensuring completeness and accuracy
• Performs monthly reconciliation between Bookings & AR
• Prepares ad hoc analysis for management reporting
• Contributes to a positive team environment
  

What You Bring:

• 2+ years of experience reviewing customer contracts
• Experience with subscription-based software companies, required
• Bachelors degree in Accounting or Finance, strongly preferred
• Experience with midsize to large ERP systems, Intacct preferred. Experience with Salesforce strongly preferred
• Experience interpreting financial terms of Master Service Agreements and work orders, and ensuring customer invoicing is accurate, preferred or strong desire to learn
• Possess intermediate to advanced skills in Microsoft Excel (experience using v-lookups, pivot tables, filters, and various formulas required)
• Able to manage competing priorities, work collaboratively with other departments
• The initiative, passion for teamwork, and a strong sense of ownership
• Resourcefulness and eagerness to learn
• Ability to organize and prioritize in a fast-paced, competing time demands environment
• Excellent verbal and written communication skills