NetOps Specialist, Mid (Government)

Job Description

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
The AT&T NGEN Team assists the United States Marine Corps in their goal of providing reliable and secure information services to their shore-based networks.
AT&T has an opening for NetOps Specialist, Mid to support the NGEN Team, in providing IT Services.
Responsibilities:

• Monitor the infrastructure and network, responding appropriately to alerts and events
• Respond to incidents from triage through resolution, including escalations, where appropriate
• Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services
• Provide root cause analysis documentation in accordance with Government procedures
• Provide data center support where appropriate
• Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues
• Provide incident notification to Government representatives

Experience and Certification:

• 5 or more years of relevant experience
• Certified in accordance with DODD 8570.1 / possess:
• Computing Technology Industry Association (CompTIA) Security+ CE or CCNA

Required Clearance:
Active Secret Clearance (#secret)
AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V