Senior Improvement Program Manager

Job Description

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Engineering Program Management team is looking for a Senior Program Manager to join us in Raleigh, NC. In this role, you will be instrumental in guiding the definition and adoption of innovative software development and delivery practices. You'll develop and nurture key relationships with program management, project management, and DevOps leadership across Red Hat's portfolio of offerings, processes, and tools to identify, prioritize, refine and optimize improvements. As a Senior Program Manager, you’ll need to have the ability to navigate complex systems and communicate effectively across organizational boundaries.

Primary job responsibilities

• Coordinate multiple parallel improvement efforts
• Coordinate with cross-functional teams to define and prioritize process improvements
• Develop and enhance change management workflows to propagate changes across offerings
• Convene cross-functional meetings as needed to align process and tooling needs across groups
• Foster an environment of collaboration, trust, and accountability for cross-functional teams

Required skills

• Excellent risk and change management skills
• Ability to analyze, design and articulate complex workflows
• Outstanding written, verbal and presentation communication skills
• 5+ years of experience delivering technology-related services or offerings
• Ability to work in a fast-paced environment across multiple countries and time zones
• Proven ability to bring different groups of people together to collaborate in a community setting
• Mastery of different project management methodologies, tools, and defect tracking systems
• Master’s degree in a related field is a plus
• Project Management Professional (PMP), Scaled Agile Framework SAFe, or other agile certifications are a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.