Team Assistant

Job Description

Accountable to the Director, Customer Management (Acting Disney+ Lead)

• Provide general administrative support to the team
• Some diary management for the leadership team
• Co-ordinate meetings
• Prepare meeting agendas, organise conference calls
• Prioritise daily workload, in conjunction with urgent requirements
• Dealing with telephone calls and enquiries as required
• Process expenses in a timely manner via Concur system
• Manage filing system both maintaining and constantly improving the system
• Manage all travel requirements including travel itineraries and bookings – both European and International
• Ensure all travel is executed timely and with local knowledge and input
• Raise Shopping Carts, manage Purchase Orders and receipting (SAP Casual Buyer)
• Ensure that all communication lines are managed effectively between the Disney+ leadership team and other internal stakeholders
• All other duties as assigned including divisional events and office management
• Proven experience as a Personal Assistant
• Demonstrable working knowledge of SAP and other associated administrative systems
• Experience in a fast paced, large multi-national organisation
• Advanced Outlook, PowerPoint and Word Skills
• Knowledge of Excel
• Internal Disney knowledge is preferred
• Friendly, outgoing, professional and polite
• Open and approachable
• Organised and detail oriented – excellent level of accuracy
• Able to work in a deadline driven environment and meet tight deadlines
• Dynamic and enthusiastic
• Able to work autonomously, with minimal supervision, be pro-active and take initiative
• Highly discreet and aware of sensitive & confidential information and situations
• Excellent communication skills across all levels of the organisation – ability to be concise and inform
• Collaborative working style
• Team player, ability to form good working relationships with colleagues (internally & externally)
• Excellent and advanced computer skills essential in following - Word, PowerPoint, Excel, SAP, Outlook
• Knowledge of SAP a strong advantage
• Calm and focussed career PA

Competencies required for success in the role:
Builds Relationships
Manages the needs of diverse stakeholders
Resolves conflicts effectively
Interacts well with people who have different backgrounds and work styles
Communicates Effectively
Tailors messages appropriately to the audience
Listens and asks questions to ensure understanding
Conveys relevant information in a candid and timely manner
Drives Results
Holds self and others accountable to high performance standards
Achieves high levels of customer satisfaction
Analyzes problems effectively and takes action to resolve
Uses technology to facilitate better results
Keeps commitments
Exhibits Professional Excellence
Pursues excellence with integrity, passion and courage
Sets a good example for others
Shows consistency in words and actions
Maintains composure under pressure
Earns the trust and respect of colleagues, partners and customers
Treats others with respect We are hiring a Team Assistant on a permanent basis to provide administrative support to the Disney+ UK team, specifically the leadership team.
The Disney+ team is responsible for the launch and day to day operation of Disney+ across Europe and Africa, specifically focused on customer acquisition and retention, marketing, partnerships and synergy, content programming, research and analytics.
Responsibilities : Competencies required for success in the role:
Builds Relationships
Manages the needs of diverse stakeholders
Resolves conflicts effectively
Interacts well with people who have different backgrounds and work styles
Communicates Effectively
Tailors messages appropriately to the audience
Listens and asks questions to ensure understanding
Conveys relevant information in a candid and timely manner
Drives Results
Holds self and others accountable to high performance standards
Achieves high levels of customer satisfaction
Analyzes problems effectively and takes action to resolve
Uses technology to facilitate better results
Keeps commitments
Exhibits Professional Excellence
Pursues excellence with integrity, passion and courage
Sets a good example for others
Shows consistency in words and actions
Maintains composure under pressure
Earns the trust and respect of colleagues, partners and customers
Treats others with respect
Preferred Education :

• Proven experience as a Personal Assistant
• Demonstrable working knowledge of SAP and other associated administrative systems
• Experience in a fast paced, large multi-national organisation
• Advanced Outlook, PowerPoint and Word Skills
• Knowledge of Excel
• Internal Disney knowledge is preferred

Company Overview :
English