Operations Analyst-Noida

Capgemini

Job Details

Location: Posted: Dec 21, 2019

Job Description

Job Responsibilities

Job Profile- Customer support helpdesk provides, helpdesk functions for the oracle 11i, CSI/IB data administration to all the CS personnel and partners worldwide

Qualification: Any Graduate
Required Experience - 3 -5 Yrs
Shift timings - 24*7*365 Environment
Job Location - Noida

Roles and Responsibilities

Responsible for service delivery of the areas assigned.
Meeting the service level and maintaining the accuracy of the database.
Basic Knowledge of Computers, Oracle 11i and Sales force.
Should be able to work in Citrix based environment.
Knowledge of customer service, helpdesk and order fulfillment.
Desired Candidate Profile-
Good communication (written and verbal) and comprehension skills in English
Willing to work in night shifts 24/7 environment.

About Capgemini

With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017. A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion.

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