Job Description

Sr Manager SQA Engineering

Submit Interest Add to Favorites Remove from Favorites Location: Pleasanton, CA Additional Locations:
5800 Meadows 5800 SW Meadows Rd., 5800 SW Meadows Rd., Lake Oswego,Oregon, 97035 Job Number: 851165 Date posted: 12/18/2019 Description:

In this role, you will use your knowledge of Healthcare Membership/ Claim processing, Advanced Automated & Functional Testing Tools & Techniques, Software Quality Assurance Best practices around Microservices development and testing, CI/CD and a DevOps mindset. This role will be responsible for delivering all the IT testing work (Strategy, Planning, Execution) for multiple phases/line of business-s over a period of 5+ years for the Data Integration (DI) and Cutover Migration (CAM) track on the KPMC Program. The role will manage FTE and contractor testing staff (approximately 15-20) in multiple locations (on & off), interface with multiple Development Managers, Business UAT Managers, & other functional track/ teams to create and manage testing deliverables. This is a critical role in the testing team as the DI track is one of the most important parts of the KPMC program that will tie together multiple vendor and homegrown applications. The CAM track moves data from existing Membership Systems to KPMC.

This managing level employee is responsible for overseeing the development of end-to-end quality assurance throughout the entire Software Development Life Cycle and is responsible for managing the development of software quality assurance project plans, while managing the development of a formal Global Quality Services Framework. Essential Responsibilities:

Manages designated units by translating business plans into tactical action items; communicating goals and objectives; ensuring all policies and procedures are followed; overseeing the completion of work assignments; assuming responsibility for decision making; aligning team efforts; building accountability for and measuring progress in achieving results; incorporating resources, costs, and forecasts into unit plans; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; partnering with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies; and influencing units to operate in alignment with business objectives.

Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst departments; strategically evaluating talent for succession planning; setting performance management guidelines and expectations across units; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement.

Reviews project status and milestone reports, provides justification and first-level authorization for exceptions and waivers, and meets with IT and business stakeholders to address contingency plans as appropriate.

Ensures quality assurance projects are appropriately staffed, work plans are followed, and milestones are met.

Ensures quality metrics are tracked across testing phases (e.g., SIT, Performance, UAT, Automation, Production, Validation).

Develops a network of partnerships with cross-functional enterprise IT and business leaders to support the review and approval of testing approaches.

Oversees and addresses critical issues, dependencies, and risks related to testing.

Manages and oversees the adherence of entry and exit criteria according to Kaiser testing standards.

Initiates and evaluates required business process improvements in order to achieve business results and appropriate solutions for customers.

Publishes and reviews scheduled reports (e.g., test execution, defects, ad hoc reports) with IT and business leadership.

Oversees and ensures the development of test scenarios and execution of test cases meet established standards across all testing phases (e.g., SIT, Performance, UAT, Automation, Production, Validation).

Manages the review and validation of testable business processes, test data, and test environment requirements.

Oversees the development and takes accountability for the quality assurance (QA) test strategies, methodologies, and standard processes for IT initiatives in assigned area by reviewing the results of business and technology requirements analyses to verify testability and traceability.

Manages the alignment of all test plans and timelines with cross-functional project/program milestones.

Minimum Qualifications:

Minimum four (4) years IT experience working across multiple IT domains and business units in a corporate setting.

Minimum two (2) years supervisory experience or Minimum four (4) years in a leadership role.

Minimum two (2) years managing operating budgets and/or project financials.

Bachelor's degree in Business Administration, Computer Science, CIS, or related field and Minimum eight (8) years IT experience, including at least Minimum four (4) years SQA project management, consulting, or leadership experience. Additional equivalent work experience may be substituted for the degree requirement.

Preferred Qualifications: - Three (3) years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above) - Four (4) years experience in a leadership role of a large matrixed organization. - Two (2) years experience managing vendor relationships. - Four (4) years experience working on project(s) involving the implementation of software development life cycle(s) (SDLC). Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building E 5820 Owens Dr. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 8:00AM Working Hours End: 5:00PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Manager with Direct Reports Job Category: Information Technology Specialty: Quality Assurance Department: Health Plan Testing Services Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

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