Localization Project Manager

Stripe

Job Details

Location: 510 Townsend St, San Francisco, CA 94103, USA Posted: Dec 20, 2019

Job Description

The Localization Team works cross-functionally with internal teams at Stripe to help them localize their user-facing content into 26+ languages. In Stripe’s fast-paced continuous release environment, it is the Localization Team’s job to ship localized content as closely as possible to the English content release dates. In this role, you will work directly with stakeholders from inception to delivery of their localization projects, ensuring that requirements are understood and implemented correctly, and that high-quality localized content is delivered on time and on budget.

You will:

Own the end-to-end process for localization requests from internal stakeholders, handling tight delivery timelines and communicating changes proactively
Actively work with our localization vendor(s) to deliver projects on-time and on-budget
Own our linguistic quality assurance process, working closely with vendors and internal stakeholders to ensure Stripe’s linguistic quality meets our extremely high bar in all languages
Juggle many projects & project types in parallel and continuously improving the efficiency and effectiveness of l10n processes at Stripe
Manage feedback and issues for our localization service provider(s) and localization tools vendors, including but not limited to linguistic and functional queries
Work closely with a group of internal linguistic subject matter experts
Be an i18n guru by flagging i18n issues and helping to evangelize best practices

You are a good fit if you:

Have 2-3 years of localization project management experience , preferably on the client side
Have a M.A. in Translation and Localization Management or related field is highly preferred
Are native or near-native in English and at least one additional language
Have experience with web and software localization, and CAT/TMS tools
Have excellent verbal/written communication and analytical skills and the ability to work well within a diverse, geographically distributed, multicultural environment
Have excellent organizational and project management skills
Have the flexibility to respond to constantly changing requirements in an agile work environment
Proactively anticipate project risks and issues and ensure adequate mitigation plans are put in place to ensure delivery is not compromised

About Stripe

Help increase the GDP of the internet. Stripe builds financial tools and economic infrastructure for the internet. We’re helping small startups and the world’s biggest companies build products, create business models, and scale their efforts globally. And we’d like your help. Our customers are the most ambitious organizations in the world. Previously, they had to create an ad hoc, informally specified, bug-ridden version of financial rails before they could do business online. We are doing the difficult-but-necessary work of building a global payments and treasury network—so entrepreneurs and enterprises can concentrate on creating value, not moving money. We operate at significant scale, but we’re still tiny relative to the opportunity. We have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

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