Client Success Specialist - Digital Markets

Job Description

What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the world’s leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

About Gartner Digital Markets:

Gartner Digital Markets is a business unit within Gartner. Our mission is to help small businesses make the right technology decisions and find the tools they need to grow, optimize, and become more effective at what they do. The business is comprised of three leading brands—Capterra, Software Advice, and GetApp. For candidates interested in taking their next career step in the technology space, Gartner Digital Markets offers the fast pace and excitement of working for a startup, the stability and resources of a large, established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming.

Job Brief:

This is a combination of customer relations, sales, and consulting. If you enjoy helping, educating and persuading people to improve, look no further. As a member of the Account Manager team, you will spend your day talking to software marketers to help them get the most out of their campaigns. Your challenge will be to identify the right ways - using both phone and email - to persuade and teach your vendors.

Why you will want to come to the office everyday:

• You will be to help your customers (software companies) meet and exceed their goals for driving sales from their Pay Per Click programs.
• If you aren't already, you'll become extremely well versed in online marketing and lead generation best practices.
• You'll have the opportunity to help them improve their overall online marketing and lead generation efforts, as well as to learn from them.

What you will bring to the team:

• Bachelor's degree preferred
• 1 year of experience preferred, but not required
• Upbeat, positive and enthusiastic attitude
• Interest in marketing and technology
• Excellent verbal and writing skills in English and another European language is a plus
• Enjoys persuading others and talking on the phone
• Proficient computer skills
• Communicate effectively with teammates who share management responsibilities with for all tier three vendors (GetApp, Capterra and Software Advice)

What we offer:

• Limitless growth and learning opportunities.
• A collaborative and positive culture — join a diverse team of professionals that are as smart and driven as you.
• A chance to make an impact — Your work will contribute directly to our strategy.
• Frequent social activities such as laser tag, bowling, escape room, summer beach party, hiking & bbq, and more!
• Modern approach to work - Flexible hours, Friday afternoons free, remote work, and more.
• Office close to the beach in the fantastic, “innovation and tech” @22 district of sunny Barcelona.
• Fresh fruit, snacks, selection of teas and fair trade organic coffee.
• Relocation Assistance - A specialist to help you with all the appointments and paperwork.

What you will get:

• 23 days annual holiday, and additional days off for your birthday, 24th & 31st of December.
• Competitive compensation.
• Private Medical and Dental Care.
• Life and Disability Insurance.
• Public Transport Subsidy.
• Ticket Restaurant Card.
• Childcare Vouchers (Ticket Guarderia).
• IncentiFit - annual reimbursement for health-and-wellness-related activities.
• Pension Scheme.
• Tuition Reimbursement.
• Employee Stock Purchase Plan.
• Employee Assistance Program.
• Gartner Gives Charity Match.

Who we are:

• Action Oriented - Deliver fast, get great results. We embrace the vision, roadmap to success and the action it takes to make it happen.
• Intellectually Curious - Seek to learn, love to teach. We’re humble and embrace respectful, radical candor with a mindset of ongoing professional and personal development.
• Collaborative - One team, shared mission. We welcome feedback and understand the value of working together to accomplish more than what is possible individually.

#Digitalmarkets

PLEASE NOTE:

- Applications must be submitted in English.

- A valid EU visa/passport is required for this position.

Job Requisition ID:39889

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