VP, Global Sales Engineering

Job Description

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.
Fastly’s customers’ use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travelers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster

We’re building a more trustworthy Internet. Come join us.

VP, Global Sales Engineering

As the Vice President of Global Sales Engineering you will play a key role selling Fastly’s products and services. You'll be responsible for leading a global organization of Sales Engineers on the strategy and methods to increase operational efficiency and improve productivity of the selling organization. The VP of Global Sales Engineering will collaborate with regional sales leaders around the globe to ensure a consistent Go To Market strategy. You’ll need to have strong empathy for customers, ability for data-driven decision making, systems thinking and an ability to coordinate with many different decision-makers in an organization. Additional responsibilities include leadership and development for Sales Engineering personnel, career planning, and compensation; and ensuring the execution of technical and professional excellence, in the technical aspect of the sales cycle with our global clients and prospects.

What You'll Do

• Build and execute on a strategic and operational plan for global Sales Engineering function
• Work collaboratively with sales and client services leaders to measure and improve the function
• Partner with global sales leaders and define the strategy and the operational SE coverage model to ensure effective deal coverage.
• Produce and maintain technical sales support tools and documentation (e.g., product presentations, architecture reviews, application discussions, prototype development)
• Actively coach technical sales strategy for deals between SE & Sales teams
• Develop and lead the Proof of Concept framework with other key internal partners from Sales, Project Management & Solutions Engineering
• Balance workforce planning, budgeting and forecasting for SE organization
• Provide direction and strategy to SE managers to ensure operational excellence
• Actively measure, monitor and adjust resources and activities appropriately to maintain good customer engagement, sales process methodology and utilization

What We're Looking For

• MS/BS degree in Business, Computer Science, Business Analytics or equivalent preferred
• 15+ years experience leading pre-sales organizations
• Experience running 50+ technical professionals; demonstrable success mentoring front line managers, and senior technical specialists.
• Background in CDN, DNS, routing, caching, product/service management, internet protocols and website optimization and acceleration.
• Has proven executive presence, ability to effectively interact with executives within and outside of the company
• Strong interpersonal, project management and time management skills.
• Proven leadership skills in the ability to recruit, mentor, coach and develop employees
• Ability to quickly digest information and respond in an accurate and concise manner. Can respond appropriately to complex questions.
• Strong collaboration skills with cross-functional organizations
• Excellent written and verbal communication skills
• Proven analytical and critical thinking skills
• Willing and able to travel about 50%+ of time

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives . Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
• We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
• We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

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Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.

Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

* Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.