Sr. Professional, Talent Development - FieldX

Job Description

Under Armour is the chosen brand of this generation of athletes... and the athletes of tomorrow. We're about performance - in training and on game day, in blistering heat and bitter cold. Whatever the conditions, whatever the sport, Under Armour delivers the advantage athletes have come to demand.
That demand has created an environment of growth. An environment where building a great team is vital. An environment where doing whatever it takes is the baseline and going above and beyond to protect the Brand is commonplace.
The world's hungriest athletes live by a code, a pledge to themselves and everyone else: Protect This House... I Will. Our goal is to Build A Great Team! Will YOU...Protect This House?!

Summary

The Talent Development Sr. Professional will lead training for the Marketing Field Experience Team (FieldX). The FieldX team is made up of approx. 35 field marketing

Professionals that are based remotely across key cities in North America. These field marketers act as a marketing quarterback for the UA brand in their city focusing on 3 main areas of business: Product/Brand Education, Consumer Insights and Activating the Community. S/he will provide support on training current and new Teammates on the Field Experience Team. Additionally, s/he will be responsible for the implementation and evolution of a comprehensive trainings for the Field Experience Team including field Train-the-Trainer sessions. Following principles of adult learning theory and Under Armour’s training standards, the Talent Development Sr. Professional will be expected to deliver high energy, high quality, on Brand training through multiple learning methods. The role presents a significant opportunity for a highly skilled professional to provide direction and guidance on leading training practices and techniques related to product, sales, consumer insights, retail and career development.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Evolve and implement a training program for UA’s FieldX Experience Team including analysis, implementation and evaluation
• Develop training materials aligned with adult learning principles for field training, including train-the-trainer sessions and field training guides
• ead training and communication to the field on new products & technologies – including the development and distribution of instructor-led training guides, and communication of online training, print materials, etc.
• Leads, at a minimum, quarterly training to review key product launches, develops and maintain a rich always on training portal for access to product knowledge when needed ad hoc by field team
• Partners closely with the FieldX Leadership team to build and execute Semi-Annual FIeldX Summits bringing together the entire team to be trained on seasonal initiatives.
• Align closely with the wholesale, retail and corporate team to develop a training timeline that meets the department’s need
• Assess appropriate training delivery methods based on results of a comprehensive needs analysis
• Conduct needs analysis in the field to appropriately tailor content to the audience while always ensuring our key products and innovations are well understood
• Organize and facilitate train the trainer sessions to Field Experience Team in the field as well as Store leadership in key Wholesale accounts
• Assess teammates’ mastery of new skills and provide related feedback to key stakeholders
• Identify opportunities for continuous improvement of materials and delivery
• Understand the impact on sales and brand perception the increased product knowledge is achieving, adjust for any opportunities to maximize sales
• Conduct field visits to ensure team is performing at peak capability and coach team to enhance performance
• Train the Field Experience Team in local markets to schedule and plan train the trainer clinics to keep UA top of mind in the market
• Partner with Corporate Talent Development team to share learings and cascade information/trainings when applicable

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Sales - Effectively influences actions and opinions of others
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication – Strong Presentation and Facilitation Skills. Listens and gets clarification; Responds well to questions
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Strategic Thinking - Develops strategies to achieve organizational goals; Adapts strategy to changing conditions.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Qualification:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to handle multiple tasks simultaneously.
• Ability to effectively communicate with customers & teammates.
• Ability to move or handle merchandise/fixtures of up to 50lbs.
• Ability to process information and communicate with management effectively.

Travel: up to 30% domestic travel

Education and/or Experience

• Bachelor’s Degree with 3-5 years of training and sales/retail experience

Preferred Skills

• Previous retail/sales experience
• Knowledge of adult learning theories and innovative training delivery methods
• Skilled in instructional design methodology (ADDIE, SAM, etc.)
• Adept facilitator with superior oral and written communication skills
• Proficient in Microsoft Office suite
• Experience in online learning authoring software (Articulate Storyline, Adobe Captivate, etc.)
• Viewed as a trusted advisor with a successful track record in building and maintaining strong relationships at all levels of the organization

Other

Please include on your resume or on your application any organizations, affiliations or activities relevant to this role.

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.