System Performance Engineer

Job Description

What you’ll be doing...

Whether it’s coverage, reliability, or speed - Verizon has the best network. Verizon is a leader in innovation by being the first company to launch a commercial 5G network. In addition to amazing speed, 5G will usher in the 4th industrial revolution and enable next-generation capability such as virtual reality, self-driving cars, remote surgery, and things only yet imagined. You will be helping build and optimize this new 5G network. Your work will make an impact on the lives of thousands in the future with how they live, work, and play.

• Research and understand the end-to-end network design and call flows to help maintain and improve network accessibility, retainability, mobility, and integrity.
• Participate in the planning, testing, and integration phases of various projects to upgrade, redesign, and integrate new and existing services.
• Utilize various software tools to proactively identify, investigate, and resolve anomalies with various key performance indicators (KPIs), log messages, call flows, and raw packets.
• Provide tier-II type support to our network assurance team and assist troubleshooting urgent customer impacting issues.
• Explore and develop new ways to improve efficiency and effectiveness through developing methods of automation and analysis.

What we’re looking for...

You’re never satisfied with just good enough - curious, not afraid to ask questions, and eager to investigate. You enjoy learning new things and are always looking to improve. You pay attention to small details and are an excellent problem solver with strong critical thinking skills. You are a team player - always willing to share knowledge, communicate effectively, and maintain a positive attitude.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant work experience.
• Valid Driver's License
• Willingness to travel

Even better if you have:

• A degree in Computer Science, Mathematics, Electrical Engineering with a computer networking focus, other related degree, or extensive networking experience.
• Knowledge of 3GPP network interfaces, network elements, and call flows.
• Experience in the IP networking or network software/programming, or equivalent detailed coursework in IP networking topics.
• Experience with tools such as SevOne, Irisview, nGeniousOne, wireshark, Tableau, Hive, Hadoop.
• Experience with different programming languages (Python, Java, Perl, etc) and database design.
• Familiarity with cloud-native software tools such as Prometheus, Github, Kubernetes, Grafana, Jaeger, Elastic.

VZNetworkEngineering&Ops

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.