Job Details
Location:
William H. Taft, Heredia, Costa Rica
Posted:
Dec 15, 2019
Job Description
The KYC Analyst 1, also known as “Maker”, reviews, completes, and submits the Know Your Customer (KYC) Client Profile in accordance with Citi’s Global KYC Policy. The Maker must adhere to the Service Level Agreement (SLA) requirements, production targets, Quality Control goals and Post-Execution quality pass rates.
Responsibilities:
- Interact proactively with teams and ensure information is accurate with policies and procedures.
- Gather and review information from internal and external sources for clients as per KYC AML polices and procedures
- Validate the information within the CitiKYC to ensure complete and accurate information. Carry out name screening of entity, directors, and beneficial owners in Citi Screening database.
- Take responsibility for CitiKYC and associated documentation completion from initiation to approval.
- Report workflow progress to supervisor.
- Meet established daily targets for CitiKYC review and completion within Service Level Agreement timeframes.
- Update workflow database regularly throughout the day.
- Highlight any discrepancies to CBSU senior analysts/Checkers
- Ensure all assigned population is fully owned, claimed, worked and finally resolved to either Completion or Closure. Including escalation and follow up any required third parties that involved items’ resolution (e.g. Tech Issues, Relationship Managers, Outreach, and Business Approval).
- Working knowledge of AML, EDD and KYC regulatory requirements.
- Demonstrated success of reviewing customer data with emphasis on risk evaluation
- Analytical research and investigative skill set including experience with background checks/intelligence/customer research/transactional analysis
- High level of analytical skills and problem-solving
- Excellent planning and organizational skills
- Strong PC skills (Microsoft Office with emphasis on Excel)
- Excellent written and oral communication skills with the ability to summarize findings and present in a clear concise manner to peers, direct and senior level management
- Ability to contribute, support, and lead efforts to achieve department/ business unit goals, up to and including recommendations to changes in procedures resulting from review findings and quality assurance review of analyst case work
- Ability to work independently and use of judgment
Qualifications:
- Proficient use of Microsoft Applications ( Word, Excel, Access)
- Languages : Fluent English
- Other languages an advantage
- Proficient use of KYC applications ( an advantage)
Education:
- Bachelor's degree/University degree or equivalent experience
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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - CR
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Time Type :Full time
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