Account Manager, Cloudability

Job Description

What we want you to do:

• Help our team drive revenue to meet or exceed quarterly revenue targets
• Understand the customer needs, influence the Cloudability roadmap, and build mutual value at each stage of the cloud journey.
• Retain and renew customers through reducing churn, expand use of our product, and building C-level/Exec sponsorship
• Engage customers through Product value meetings, hosting Customer Advisory Board in each Territory and Cloudability training for new BUs, and Quarterly Business Reviews/Executive Briefings
• Grow accounts through New MRR/Grow MRR, up-sell opportunities/Expansion, create mutual growth plan for clients and develop strategic partnership with clients
• Evaluate assigned account’s business processes and provide recommendations for automation and enhancements that generate additional revenue
• Act as liaison for internal and external communications with assigned accounts. Manage ongoing conference calls and ensure a positive relationship with assigned accounts. Provide regular status reports and manage task lists on assigned accounts progress for all project areas
• Manage all activities in the company CRM

Basic Qualifications:

• Technology related sales or account management experience, including closing experience
• Background in public cloud infrastructure and pricing
• Proven C-level selling and negotiation experience
• Exceptional verbal and written communications skills
• Experience using a CRM software system, preferably SalesForce
• SaaS and/or Analytic experience preferred
• A technical background in engineering, computer science, or IT is a plus
• Formal solutions selling training a plus

Apptio Inc. is not open to 3rd party solicitation or resumes for our posted FTE positions. Resumes received from 3rd party agencies that are unsolicited will be considered complimentary.

Apptio, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Apptio, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities