KEY ACCOUNT MANAGER

Job Description

• The winning candidate’s primary responsibility is to drive sales and margin growth through the effective management of allocated customers.
• Build accurately forecast and achieve the account(s) results: sell-in, sell-out, market share gain and profit, by planning and monitoring all sales fundamentals accordingly.
• Act as the expert of his account to feed a retailer-centric account planning process, to ensure as much alignment as possible in the joint business plans, and a compelling selling story to get retailer buy-in.
• Build a deep customer intelligence and strong network with key stakeholders at the retailer’s.
• Work closely with other departments (Supply Chain, Customer Service, CatMan, Finance, Trade Marketing, Marketing and Digital)
• Connect Account key stakeholder of all functions with their L’Oréal counterpart.
• Manage accounts sales growth and profitability in line with BU/entity objectives
• Create and implement annual business plan taking into account all levers of growth: commercial agreements, marketing actions, education, merchandising and retail opportunities, profitability, trade terms, etc
• Monitor the accounts’ performance against business plan (reporting and analytics) and develop alternative strategies when needed,

• Minimum 3 years FMCG experience in Sales/ Key Account Management
• Negotiation and Selling techniques proficiency with Sales fundamentals acumen
• Strong interpersonal skills, including effective presentation and listening skills
• Able to build and nurture internal and external relationships
• Strategic thinking with excellent analytical abilities
• Effective working in close team environment
• Advanced communication (written and verbal), organizational, and problem solving skills
• Professional "get it done" attitude and work ethic
• Experience in E-Commerce is preferable
• Higher education: University degree – Economic; Technical
• English – high level (both written and spoken)