System Analyst (Calypso)

Job Description

Job Purpose:
Within the Global Fund Services division, Citi has developed a market leading Middle Office service for its expanding client base and covers an increasingly diverse range of OTC Derivatives.

The Calypso Development and Support Team plays a pivotal role in the success of the OTC Middle office service. The remit of the team is to extend and enhance Citi’s front to back service offering by understanding client and business requirements and translating these into functional solutions.

The Calypso System Analyst is responsible for working with business, technology and operational partners to ensure that new requirements are fully understood and documented, that technical design is fit for purpose and issues arising are analysed and addressed in a timely manner. Also responsibility for supporting the Calypso application and ensuring a stable system for our business partners.

The ability to work in a high pressured environment with multiple concurrent programs while meeting delivery timelines with a high degree of client satisfaction and quality is essential.

Key Responsibilities:

• Analysing business requirements - working with stakeholders to analyse the information provided and ensure requirements are fully understood
• Analysing existing processes across a number of applications and interfaces – thinking end to end
• Providing Production Support for the Calypso application
• Working with peers to ensure that the team tasks are balanced against changing business and technical priorities
• Create clear and transparent solutions, avoiding customised logic in favour of generic functions
• Report to stakeholders on major team projects
• Work closely with the vendor to ensure a stable system for users and tickets are resolved in a timely manner
• Co-ordinate and review front to back impact analysis to ensure all risks are mitigated.
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Serve as advisor or coach to new or junior level analysts
• Support and ensure handover of new/modified processes to the Operational teams.
• Ensure projects are delivered in a timely manner and all issues and risks are communicated to the program as appropriate.
• Ensure design and control standards are adhered to and managing any open design issues to resolution.
  

Qualifications - External

Competencies:

• An in-depth knowledge and professional experience of the Calypso Application
• Understanding and professional experience of cross asset class derivative processing covering interest rate, FX, equity and credit derivative products.
• Sound business analysis or project management skills.
• Knowledge of and experience of the business flows related to Clearing, Collateral, Settlement, Fund Account functions also very desirable.
• Ability to work both independently and as part of remote team.
• Excellent communication skills.
• Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success.

Qualifications:

• Bachelor’s degree
  

Knowledge/Experience:

• 3+ years working on technology/project delivery
• Professional experience of the Calypso Application
• Experience working on technical projects as either a Business Analyst or Project Manager.
• Experience designing / building front-to-back trade capture and workflow processing systems will be especially valuable.
• Experience of working with reporting framework and task scheduling.
• Experience working on a buy-side organisation not required but desirable.
• Exceptional candidates will be considered without all the above knowledge/experience

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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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