Specialty Pharmacy Technician, Merrimack Valley

Job Description

Overview

The Specialty Pharmacy Technician is responsible for providing technical support under the supervision of a licensed pharmacist. The technician works primarily in the specialty outpatient pharmacy, but may also support any other satellite location. Technician’s duties include preparing oral take home medications, manufacturing and compounding pharmaceutical products, inventory management, utilizing the various equipment and technology available in the pharmacy, performing drop-off and pick-up window duties, and performing various quality control tasks as assigned. In addition, the level II technician will participate in training and orientation of new technicians and pharmacy students.

Job Location:

This job will start at our Longwood campus (450 Brookline Ave) and transition to Methuen, MA as the specialty pharmacy opens Spring of 2020.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities

Responsibilities include:

• Preparation and dispensing of oral specialty and outpatient medications
• Inventory management of oral and specialty medications
• Utilization and understanding of the technology used to support the operations of the specialty/outpatient retail pharmacy operations
• Quality control/quality assurance monitoring
• Orientation/training of specialty/outpatient pharmacy staff
• Special projects and process improvement activities

Adheres to departmental standards/teamwork/collaboration

• Maintains punctuality and dependability. Absenteeism and tardiness are within Institute guidelines
• Adapts positively to frequent interruptions and changes in work environment, workload and/or work schedule
• Actively learns from his/her practice and the practice of others
• Seeks out and is receptive to constructive feedback on performance and development
• Consistently demonstrates respectful and courteous behavior toward peers, coworkers, and visitors
• Demonstrates ability to communicate information, questions, and problems to department members in a professional and positive manner
• Demonstrates the ability to work collaboratively with peers and coworkers
• Demonstrates the ability to communicate in a professional manner with others outside the department (i.e. patients, providers, other institutions)
• Works effectively as a member of a unit team and cross functional teams
• Promotes departmental inclusively
• Participates in the orientation and training of pharmacy technicians
• Understands who customer (both external and internal) is and takes responsibility for customer satisfaction and loyalty
• Sets an example of excellence in customer service to others

Completes competency assessment

• Completes annual competencies as assigned
• Completion of continuing education as required to maintain license and certification
• Keeps up-to-date on policies and procedures and ensures compliance

Demonstrates critical thinking

• Demonstrates flexibility and ability to change and set priorities, adapt to new situations, and accept additional responsibilities based on the changing needs of the work setting
• Perform pharmaceutical calculations accurately
• Demonstrates ability to utilize references and/or drug information sources
• Demonstrates the ability to resolve problems within their scope of practice

Qualifications

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.