Data Analyst (Commercial)

Job Description

We're BookingGo, the ground transport division of Booking.com. We're the ones who empower people to get where they're going. Whether they're taking the wheel or sitting back and leaving it to the driver. Whether they're heading straight from A to B or enjoying the freedom to go wherever their journey takes them.
To do that, we offer car hire to our customers through our Rentalcars.com brand and car hire, taxis and ticketed transfer services through Booking.com. We also have a B2B solution, Rentalcars Connect, providing great ground transportation options to the customers of our partners
With our HQ in Manchester, we're part of the worldwide Booking.com family. At the same time, we're proud of our own unique identity. Speaking 42 languages, our 2,000+ staff come from all over the world, just like our customers. What brings us together is our love of adventure: our own as well as other people's. It's easy to be passionate about a job that enriches so many lives on a daily basis, and our workplace reflects our passion, our diversity, our global focus. Just search "Manchester's coolest office" and see for yourself.
And we're in good company. Together with priceline.com, KAYAK, agoda.com, and OpenTable, we're part of Booking Holdings, the world leader in online travel and related services.

Role Description

As The Booking.com Transport Division continues its journey to be a fully data driven organisation, we are looking for an exceptional self-led data analyst who wants to join the Rides Team. This team focuses on offering pre-booked and on-demand taxis alongside a brand new “ticketed” offering (trains and buses). We are on track to sell more than a million rides this year, with more than 100% year on year growth

This Data Analyst (Commercial) role provides the opportunity to be a close business partner of our Commercial team who manage our fleet of over 900 local taxi companies, alongside our commercial relationships with major household on-demand taxi providers (Including Grab and Didi)

An ideal candidate would combine strong analytical skills, intellectual curiosity and a collaborative and communicative style. Business partnering will be a key factor in this role, and ensuring you can empathize with the stakeholders you’re working with and build tools that truly work for them day to day

Core activities: The analyst would...

• Fully own and maintain our Commercial reporting stack This would involve working to constantly update/redefine reports, city mappings and key metrics to ensure we’re making decisions based on great data
• Deep dive into our trading performance on a weekly basis to understand the impact of city mix, alongside commercial trends such as average margin and average selling price. This feeds into a weekly meeting cycle with the Rides Management Team
• Deep dive on high priority project work as/when required
• Work with other analysts in Booking.com Rides Analytics to ensure best practices followed - we’re a centralized team who all sit together
• Work directly with Commercial Managers and Analysts day to day

Core skills and experience that we are looking for

• Strong SQL and excel skills for querying and exploring data sets
• Working experience with PowerBI/Tableau or other data visualization tools
• Experience of business partnering / stakeholder management
• Strong verbal and written communication skills
• Ability to clearly communicate complex ideas to varied and non-technical stakeholders
• Commercial awareness, linking behaviors to business benefit
• Ability to prioritize work effectively

Additional experience that would be beneficial

• Hadoop experience
• Some experience of working with Google Analytics
• BigQuery experience
• Awareness of AB testing methodologies and framework