SRE Lead (VP)

Job Description

Looking for an experienced software engineering lead in our global Site Reliability Engineering (SRE) team supporting our infrastructure. This individual will be expected to lead a team of software engineers who will grow into subject manage experts, work with functional application development teams, partner with infrastructure engineers and production support analysts to determine requirements for designing and developing automation, SDLC and development environment testing & integration tools. The toolsets developed must pass the rigor of JPMC’s cyber security standards.

The SRE team runs, maintains and improves the platform against established Service Level Objectives by applying software engineering practices. It is responsible for the availability, performance, change management, monitoring, and capacity management of their services, with special emphasis being placed on the automation of the processes/workload in support of the above. The SRE team is also responsible for the operational support of the infrastructure, with emphasis being placed on the ability to submit outage/issue/incident data into a design and SDLC feedback loop to ensure maximum automation and outage avoidance.

Key responsibilities this role would include:

• A utomate manual operational tasks and ensure enterprise level application performance and resiliency
• Key contributor to SRE and functional development teams throughout the life cycle to help create software for reliability and scale, ensuring minimal refactoring or changes
• Troubleshoot priority incidents, conduct blameless post-mortems and ensure permanent closure of the incidents
• Identify application patterns and analytics in support of better service level objectives
• Coach team members, encourage acquisition of new skills, and manage teams
• Design self-healing and resiliency patterns while conduct ing performance tests, identify the bottlenecks, opportunities for optimization and capacity demand
• Contribute to strategy of a best in class monitoring frameworks to accomplish end to end flow monitoring and noiseless alerting
• Design automated software and product upgrades, change management and release management solutions
• Partner with SRE, Operate and development teams to monitor and correct the effort split between manual operational work and engineering work
• Engage with Technology Controls organization to ensure tooling and ecosystem meets the Firm’s rigorous cyber policies
• Be part of the 24x7 support coverage as needed

Additional Responsibilities:

• Contribute to Firm level SRE community via engineering projects and/or intellectual capital

Qualifications:

This role requires a wide variety of strengths and capabilities, including:

· Bachelor’s Degree (or higher) in Computer Science, Engineering or Business

· Prior experience in leading DevOps and/or application development teams and a bility to work and effectively prioritize in a highly dynamic work environment that includes a global focus

· Excellent debugging and trouble shooting skills along with strong communication skills, both written and oral - appropriately scaled for senior technical and senior business audience

· Hands on experience using large scale software development, preferably in one of these languages: Java, Python, scripting languages

· Hands on experience of GIT, BitBucket, Jenkins, SONAR, SPLUNK, Maven, AIM and/ or Continuous Delivery tools

· Hands on experience in Unix: Linux and Solaris, relational (Oracle, MS SQL DB, Sybase, etc) and non DB technologies

· Knowledge of Load balancing, IP, DNS

Good to have:

· Experience with infrastructure components utilized in data warehousing or big data environments.

· Exposure to Orchestration and configuration management tools for applications