Sr. Project Manager

Job Description

Virtualization is the technology that is poised to change the way we think about computing. VMware (NYSE: VMW) is the global leader in virtualization solutions from the desktop to the datacenter. Customers of all sizes rely on VMware to reduce capital and operating expenses, ensure business continuity, strengthen security and go green. With 2008 revenues of $1.9 billion, more than 130,000 customers and more than 22,000 partners, VMware is one of the fastest-growing public software companies. VMware’s award-winning technology, market-leading position and culture of excellence provide the more than 6,600 passionate people we employ in 40 locations worldwide with a platform for professional growth and the excitement of being an early-stage innovator.

About VMware’s Professional Services Organization:

The primary challenge is facing VMware is capitalizing on this leadership position in order to extend present share of market and continue driving significant increases in revenue. The VMware Professional Services Organization plays an important role supporting these objectives by working closely with the channel and field sales organization to identify and close high-revenue strategic service opportunities and ensuring that VMware customers are successfully implementing their business plans from adoption all the way to fully functioning virtualized datacenters. It is intended that every effort be made by the Professional Services Organization to position VMware products as core components of clients’ custom solutions and VMware services as a valuable source of expertise in implementing these solutions. Effective development and deployment of these solutions will, in many instances, require incorporation of third-party solution components to meet specific client needs and collaboration with additional solution providers to secure specialized expertise. In these situations, VMware Professional Services will be expected to take on the role of “solution integrator” by working closely with outside partners in support of successful solution design, development and deployment for VMware’s clients.

Job Description:
The Senior Project Manager will be responsible for taking strategic consulting engagements that are of medium/high complexity with up to $1M in revenue from initiation to close out. The Senior project manager will adhere to the VMware PSO methodology and deliver these engagements to mutually agreed upon scope, schedule and budget within the parameters of the overall account strategy.

This role provides the single point of contact/accountability for the project responsible for project planning, managing work activities, project financials, communication, status reporting, risk management, and change management.

The senior project manager is expected to bring technical knowledge of VMware products, deep functional domain knowledge as well as solid project management skills to work collaboratively with the customer resources and the Vmware project team to deliver results.

Success criteria/metrics for this role will include:

• Project delivery - Delivering to mutually agreed upon scope, schedule and financial parameters (project profitability)
• Billable utilization – 70% (TBD)
• Customer satisfaction – as measured by post project completion survey
• Commitment to consulting delivery
• Being a trusted advisor to the customer, to the practice, and the Engagement Manager
• Provides value beyond simply managing the administrative aspects of the project
• Works with accounts teams and the EM to build relationships and provides business intelligence on client operations, and decisions.
• Providing thought leadership to enhance the quality of Vmware-customer relationship;

Responsibilities:

• Plan, coordinate, track and manage project(s) to successful completion
• Develop and maintain project plans including charter, scope, work breakdown structures, estimates, resource plans, budget, task dependencies, schedule, open issues, and risk assessment, management and mitigation plans across multiple work streams
• Work with the PMO, resource managers, technical staff and business subject matter experts to orchestrate project deliverables to ensure they are planned/executed in alignment with the overall program/project strategy and plan
• Define and manage overall project risks and take corrective action in a proactive manner to mitigate those risks
• Direct and monitor work efforts on a daily basis, identify resource needs, perform quality review; and escalate functional, quality, timeline issues appropriately.
• Provide clear and timely communication regarding the status of the project – schedule, budget, progress to date, risks etc. - to relevant stakeholders
• Follow the project management methodology and ensure that projects adhere to the defined methodology and stage gate process
• Engage with Sales and Account teams to identify/drive account growth opportunities
• Drive continuous improvement of project processes – methodology, templates, best practices etc. based on lessons learned from projects

Requirements:

• At least 10 years of technical project management experience preferably as a Professional services consultant
• Experience in customer-facing positions as a professional services consultant or engineer, preferably with a Technology or “Big 5” consulting organization
• Excellent communications and interpersonal skills
• B.S./B.A./M.S. degree or equivalent technical training
• PMP certification strongly recommended
• Travel – up to 75% may be required

Benefits:
VMware offers great compensation, work-life balance, health insurance coverage, insurance for your financial protection, and savings/investment plans. This includes Medical, Dental, Vision, Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts, and 401(k). Time off: up to eight paid holidays and up to three floating holidays each calendar year, up to three weeks of personal time off (PTO) beginning your first year, as well as additional PTO granted with years of service.

VMware Company Overview: VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.