What You'll Do
You will be responsible for maintenance of BroadCloud servers to meet and exceed operational SLAs for all services and experience with BroadWorks applications, and VoIP networking gear (such as SBC). Key responsibilities include:
You will be expected to lead and assist with complex problem resolution and troubleshooting activities. Responsibilities also include providing oversight, monitoring, and maintenance of Linux servers, various software applications, several database technologies, and a variety of network components. Other duties include researching, proofing, and authoring technical documentation.
Who You'll Work With
You will work with the global BroadCloud team. BroadCloud offers a fully led, scalable SaaS model that enables customers to quickly and cost-efficiently deploy BroadSoft Business (our integrated suite of communication and collaboration services) to their business customers.
Who You Are
This role requires minimum of 3+ years experience in a 24×7 high-availability production environment and experienced knowledge of TCP/UDP networking technologies and Linux server administration. A good working knowledge of VoIP communication protocols is also required. Hands-on experience with BroadWorks software applications, and/or other VoIP networking gear administration is preferred. Tangible experience with AWS or GCP public cloud technologies would be considered a plus. Software developments skills (Java, PERL, etc.) would also be considered a plus.
Our minimum requirements for this role:
Skills, knowledge & attributes:
Experience:
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About Cisco
Cisco manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products. Cisconians use technology to enable possibility, innovation and success.
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