Internal Sales Engineer (Technical Sales Rep)

Job Description

DataCenter ISE (Inside Sales Engineer)

Competitive salary

Cherrywood (Dublin)
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Inside Sales Engineer on our Sales team in Dublin.
At Dell, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

The pan-ISG (Infrastructure Solutions Group) TSR (Technical Sales Rep) is a technical inside sales specialist, partnering up with the ISR (Inside Sales Rep) to provide technical advice and ISG solutions expertise into the Medium Business selling process. Fully adept in Dell Technologies’ ISG products and services, the pan-ISG TSR plays a leading role in scoping, designing, pricing and advancing datacenter opportunities to grow our ISG Business in the Medium Business customer segment.

Key Responsibilities

The pan-ISG TSR role is a technical inside sales role, focused on increasing sales of Dell Technologies ISG by delivering technical expertise into our Medium Business inside sales process. A strong partner to the ISR, the pan-ISG TSR is responsible for the design and technical presentation of fully integrated ISG solutions. Primary responsibilities include leading the technical sales account strategy, strong engagement with datacenter decision makers and technical leadership at the customer’s side and mobilization of BU specialists and ISG product team members as required.

The pan-TSR also proactively assumes ownership of ISG opportunity pipeline building through execution of marketing account plays and outbound call initiatives. The pan-ISG TSR brings a high degree of technical competence to the selling process and contributes to regular MB account and opportunity planning sessions to develop clear strategies to drive incremental sales of ISG Solutions. They interface directly with customers to ensure satisfaction with our solutions, proposes appropriate technical solutions and identifies and addresses opportunities to maximize our ISG business while meeting customer’s needs. The pan-ISG TSR is seen as a trusted advisor and an expert in Dell Technologies’ ISG solutions for the Medium Business customer segment.

Essential Requirements

Thorough understanding of the Dell Technologies ISG product portfolio. Strong technical consultative selling skills. Ability to work in a complex and high-pressure environment. Experience in defining and executing account strategies and growth plans. Advanced knowledge of ISG solutions architecture and value proposition. Advanced verbal, written, and presentation communication skills to interact with senior leaders. 3+ years relationship sales experience.

Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you’re ready to get to the heart of ground-breaking products and champion innovation as an expert, this is your opportunity to develop with Dell.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.