Manager, Digital Account Management, UK & Nordics

Job Description

Areas of responsibility:
In partnership with the Senior Manager, account lead for designated accounts above, accountable for revenue generated from these accounts through:
Management of client relationships with specified accounts to drive on-store featuring/placement of Disney content on stores, and to ultimately drive revenue targets in line with expectations
Be the product expert of our video and TV content, and be able to champion the full content portfolio to clients
Collaborate with Regional team on the rolling 12 month plan of promotions, selling in opportunities to clients as required
Work closely with local teams to communicate key strategic initiatives with designated accounts and to ensure consistency across the relevant market/s and wider region
Work closely with Finance team to track designated account performance in relation to AOP and quarterly forecast expectations; implementing initiatives as required
Analytics
Review monthly sales reports to analyse performance in order to positively affect sales week to week
Set KPIs for pan-EMEA launches and measure performance against these
Work with finance and trade marketing to do mop-ups of campaigns, promotions, pricing and window test and share with local account management teams
Recommend best practices and future campaign ideas
Track weekly and monthly sales and assist finance team in quarterly and yearly forecasts and transactional 52 week ultimates
Working with Other Lines of Business
Champion and/or represent the digital store management point of view with relevant lines of business
Be able to communicate key client objectives, client requests, performance as well as digital landscape, platform specific objectives as well as current and future landscape to key stakeholders
Work with the relevant Product teams to gain visibility, obtain product knowledge and product roadmaps
Ensure timely communication with local Digital Store managers, marketing, etc. on upcoming product priorities, releases, successes, and performance
Strong collaboration with the trade marketing team who drive the owned and bought media campaigns for digital content; Champion the importance of trade marketing for digital store management
Experience Required:

• Comprehensive and relevant industry experience
• Graduate from accredited university
• Worked within digital media business for a number of years
• Ideally a product manager by trade with 4-5 years experience in managing budgets and driving revenue

Skills required:

• Strong People Management Skills and client relationship skills
• Digitally savvy
• Quick learner- understands new digital products/technology quickly
• Strong organisational skills and time management skills
• Strong negotiation and influencing skills
• Highly analytical
• Sales and target driven
• Team player
• Able to devise promotional campaigns and execute these
• Entrepreneurial
• Highly proficient in excel and powerpoint and able to deliver clear analysis and effective presentations
• Ability to understand the relationships between the commercial models of the stores business versus other commercial models of digital content distribution

Content Sales is a dynamic division of The Walt Disney Company responsible for programme and digital distribution of the full slate of movies and TV content produced by The Walt Disney Company.
The Manager, Digital Store Management is instrumental in growing Disney’s digital transactional business across key 3rd party Digital Stores in Europe, Africa and Russia covering both ownership and rental business models, with a specific focus on UK and Nordics. The individual will be working closely with partners in these markets to drive the sales of digital content. This role is based in the EMEA Regional Digital Stores Management Team in London and has responsibility for the following key areas:

1. In partnership with the Senior Manager, account lead for Sky OR Amazon, plus other UK and/or Nordics local accounts as nominated by the Director and Senior Manager
2. Responsibility for delivering the annual operating plan (AOP), and strategic targets specific to these accounts

The fast growing, quick changing space crossing digital, technology and business would suit a commercially focused, organised and passionate business professional with a background in digital content. The individual should have strong client management experience, possess strong commercial acumen, have exceptional interpersonal, verbal and written communication skills, and the ability to project-manage and work effectively under deadlines and in complex environments.
Company Overview :
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