Manager - Aftermarket & Services

Job Description

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At Collins Aerospace, we’re dedicated to relentlessly tackle the toughest challenges in our industry – all to redefine aerospace.
Created in 2018 through the combination of two leading companies– Rockwell Collins and United Technologies Aerospace Systems – we’re driving the industry forward through technologically advanced and intelligent solutions for global aerospace and defense. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever. Together we chart new journeys, reunite families, protect nations and save lives. And we do it all with some of the greatest talent this industry has to offer.
We are Collins Aerospace and we hope you join us as we REDEFINE AEROSPACE.
Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.

Role Overview
This position manages a large team of both experienced professionals and team leaders across functions, manages medium to large-sized programs or multiple small programs. Monitors strategic planning efforts, presents progress reports and value-stream strategy, recommends solutions for program problems, manages the P&L of programs and multiple vendors, and supports contract negotiation.
Primary Responsibilities:
• Leads medium to large or multiple small programs to ensure adherence to program plans, schedules, and budgets for programs under his/her responsibility.
• Manages the P& L of the program to ensure profitability targets are met, and manages multiple vendors.
• Develops milestones, program plans, schedules and budgets for programs to ensure that the organization’s objectives are met.
• Consolidates and presents plans and progress reports relating to business aspects of the program(s), and manages value-stream strategy and progress.
• Monitors strategic planning efforts for medium and/or complex programs.
• Demonstrates continuous improvement initiatives to optimize efficiency and quality.
• Identifies and reacts to program problems and recommends solutions, such as allocation of resources, changing contractual specifications, and coordinating responses to customer action items.
• Supports the development of new business growth strategies.
• Supports the negotiation of contracts and contractual changes, including coordinating preparation of proposals, business plans, proposal work statements, operation budgets, specifications, and financial conditions of contracts to ensure legal compliance and to protect the organization’s interests.
• Directs all program phases from inception through completion.
• Interfaces with customers for project specifications to ensure successful completion.
• Manages the contract lifecycle, cost, schedule and performance of company programs or subsystems of major programs.
• Coordinates the negotiation, proposals, business plans, budgets and contracts for programs.
• Establishes cost focused performance targets and directs work to achieve these targets.

Success will be measured by the following:

• Improving On Time Delivery to our AM Customers
• Reducing backlog and past due.
• Driving process improvements to shorten response times.
• Standing up Maintenance Repair and Overhaul capability for Spares and Seats.
• Reducing lead-times to customers by forecasting demand and restructuring this business for greater efficiency.
• Building relationships with indirect stakeholders and other departments.
• Mentoring other team members.

Basic Qualifications:

• This position requires a Bachelor’s degree in the appropriate discipline and 5 years of relevant experience or an Advanced degree in the appropriate discipline and 3 years of relevant experience. In the absence of a degree, 9 years of relevant experience is required
• Strong focus on the customer and maintain the highest level of customer service
• Must have ability to create and drive adoption of standard processes in a wide variety of areas
• Comfortable in a manufacturing environment
• Excellent conflict management skills​

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.
Some of our competitive benefits package includes:
• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution
• Tuition reimbursement
• Life insurance and disability coverage
• And more
Apply now and be part of the team that’s redefining aerospace, every day.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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