Inside Product Specialist, 1 (Third Party Software Team)

Job Description

Inside Product Specialist, 1 (S2) Third Party Software Team

Competitive salary
Bogotá
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Inside Product Specialist, 1 (S2) on our Third Party Software team in Bogotá.
At Dell, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.
Key Responsibilities

• Work with assigned sales account executives and inside sales teams within our sales division to thrive and grow the Partner Software (Microsoft, Redhat, Quest, and others) business within their specific customer account set;
• Work interdependently with account team members, but be very effective independently to grow the Partner Software business;
• Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers;
• Responsible for discovering, identifying, qualifying and closing Partner Software solutions (Microsoft, Redhat, Quest, Oracle, and others portfolio) that we sell to our customers;
• Work with account team to identify the customer IT decision makers and key influencers within the agency in order to build trusting customer relationships that enables Dell to become primary partner of choice for the main Software vendors technology solutions;
• Identify and overcome the technical barriers associated with the IT customers decision making process with a focus on delivering solutions that meet/exceed the IT and Business requirements of our customers. Leverage resources to reach technical or a sales win by providing demos, engaging product specialists, reference whitepapers, blueprints, and solution experts centered on big data, work load optimization, security, hybrid cloud, BYOD, HPC, EUC, etc.;

Essential Requirements

• Experience in selling Software solutions from the main global vendors (Microsoft, Quest, Redhat, etc);
• Strong verbal and written communications skills, including presentation skills and fluent english;
• Ability to work as a virtual team member and collaboratively with employees within department and across functions;
• Aptitude for understanding how technology products and solutions solve business problems;
• Knowledge of the reseller channel partners within the territory;
• College Degree in Business Administration, Economics, Engineering

Desirable Requirements

• Knowledge of data center/Infra Structure challenges including but not limited to virtualization, storage, application workload management, and IT simplification/consolidation;
• Post graduate degree from accredited college or university in a related field of study or equivalent sales experience;

Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you’re ready to get to the heart of ground-breaking products and champion innovation as an expert, this is your opportunity to develop with Dell.
Closing date: November 29, 2019.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.