SR ASSOCIATE, BILLING DISPUTE RESOLUTION

Job Description

Description

***Start your Finance career with us! Become a part of our teams in our Bratislava center. If you speak English and you are well-organized, we are looking for you! ***
AT&T as one of the leading company in telecommunication and technology offers a great opportunity for people with advanced knowledge of foreign languages who are interested in development of their skills in finance area.
The mission of the AT&T Billing Dispute Management Team is to resolve billing queries and disputes, related to invoicing and contracting, in an accurate and timely manner.

Qualifications

Required Skills:

- Fluent English language skills (both written and verbal)
- Spanish language - advantage
- Very good communication skills - The ability to interact on the phone with internal and external parties during problem determination process. Prior customer facing experience is an advantage
- Excellent analytical and problem-solving skills – ability to analyze data and identify possible errors
- Precise, detail-oriented and good time management
- MS Office package (Outlook, Excel)
Contract type:
For internal hires - Permanent contract
For external hires - Fixed-term for 1 year (possibility to extend depending on employee performance)
Salary from 1210 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.