Assessment Leader

Job Description

Assessment Leader

Description

About us

Pearson is working with the world’s leading experts, teachers, and researchers to create the best tools for learning, and we are equipping schools, colleges, universities, and other organisations with systems, content, and resources to help their students learn. As the world’s learning company, we aim to be the standard setter for learning— fuelling a love and enthusiasm for it at every step along the way, because wherever learning flourishes, so do people.

About the Role

At Pearson, we are Brave, Imaginative, Decent and Accountable. We work on a variety of projects, products and services to create and maintain an excellent assessment and content experience for our learners. This role plays a key part in the delivery of all related assessment aspects for a selection of vocational qualifications, assessments and services, and is accountable for the accuracy and timeliness of assessment content and outcomes in their assigned area. This role requires the postholder to be able to deliver key assessment tasks, in a high pressured and regulated environment on time and accurately.

Key Accountabilities

People

• Will be able to work effectively on their own and as a valued member of a team
• Will engage in training and development opportunities
• Will value the needs and rights of others

Customer Service

• Will “Think customers first” to ensure a great customer experience
• Ensure accurate and timely responses to customer queries
• Use customer relationship management tools to identify opportunities to support customers further and improve the customer experience

Data Management

• Analyse assessment performance data with a view to making improvements and defending decisions in relation to pass marks or the setting of grade boundaries.
• Implement and monitor Risk-ratings for BTEC QA

Quality Management

• Will be able to follow tight timelines with accuracy and escalate issues if they occur
• Responsible for accurate Content and Assessment management for their allocated assessments
• Responding to key external or internal requirements, and with continued improvement and simplification in mind.

Relationship Management

• Will build and maintain successful relationships with all our external and internal partners
• Managing performance of contractors
• Work closely with key stakeholders to ensure accurate content production and timely assessment results
• Equip stakeholders with necessary content production tools, information and resources, to ensure agreed outcomes and deadlines are achieved whilst maintaining quality

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Qualifications

Key Skills, Behaviours and Experience

The post holder will:

• Be able to learn quickly, be curious and imaginative
• Have assessment or content creation experience
• Be able to thrive in a high-pressured and regulated environment
• Have project management capabilities
• Be resilient and not afraid to make decisions based on key pieces of information
• Be comfortable to use new technology to improve the learner experience
• Be able to communicate accurately and effectively
• Be able to work flexibly to meet the needs of the assessment cycle

Qualifications

The postholder will:

• Hold a degree or other relevant qualification or experience

Business Unit Information

Division: BTEC & Apprenticeships

Department: Vocational Content & Assessment

Country of Work: UK

Place of Work: 190 High Holborn, London / 80 Strand, London

Salary for the role is £27,500 - £32,000 depending on experience.

Here at Pearson we also offer a great package and a fantastic range of benefits that you would expect to receive in a global organisation. Including 25 Days annual leave, this increases by 1 each year up to 30 days with the option to buy and sell up to 5 days per year on top of this. A fantastic Pension plan, private medical insurance. Pearsons other benefits also include private dental care, season ticket loan, eye tests, cycle to work scheme, volunteering days, discounted products and services from leading companies and much more.

#LI-POST

Primary Location: GB-GB-London

Work Locations: GB-London-190 High Holborn 190 High Holborn London WC1V 7BH

Job: Product Management

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Nov 19, 2019

Job Unposting: Dec 3, 2019

Schedule: Full-time Regular

Req ID: 1915363

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.