Content Producer / Project Manager - Higher Education - 6 months project

Job Description

Content Producer / Project Manager - Higher Education - 6 months project

Description

Our Organisation

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. We’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Pearson is regularly featured on the Forbes list of Best Employers and we are recognised in the Best Employers for Diversity 2019 awards. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). We are proud to offer an exceptional environment to develop your professional career and we are now hiring for a Content Producer, Higher Education to join our successful team in Harlow OR London in a fixed-term (project) contract from January until June 2020.

Your Opportunity

• Content Producer, Higher Education.
• Fixed-term (project) contract from January until June 2020.
• Can be based in either Harlow OR London.
• Full-time, working 37.5 hours per week.
• Competitive salary, depending on experience.

We believe education is a vital force that can empower people, help them to reach their potential and contribute to more connected communities, all around the world. Our strength comes from our outstanding people; our strong relationships in the education world; our expertise in using technology to help people learn; our global footprint and local reach; and our position as a profitable, global company with a unifying sense of purpose.

Reporting to the Content Production Manager, the Content Producer will be responsible for the production and delivery of online learning content and assets for a number of online and blended course development projects from handover of developed and approved storyboard content through to delivery. Briefing, managing and overseeing vendors/developers to carry out the course build as well as the production of all associated assets, the Content Producer ensures that the quality and design as envisioned is maintained throughout the production process, ensuring timely delivery according to scope, schedule, quality and budget.

The main course build will likely be in a client’s VLE/LMS environment (e.g. Moodle, Blackboard, Canvas) or other platform, and associated assets could include (amongst others) interactives (Scorm), audio, video, animation, redrawn images/graphics and photos.

The ideal candidate will have a background in content production and/or digital production, with experience of creating online learning experiences. You will need excellent project management skills and the ability to collaborate within cross-functional teams and external suppliers to deliver learning experiences of outstanding quality.

Your Responsibilities

• Content production: create a digital delivery plan for projects assigned: In conjunction with Content Production Manager, confirm and agree appropriate vendors for all required assets, validate content production schedules, content production budget, and agree QA/testing plan. Understanding of user experience and learning design: Ensure own understanding of the agreed learning design and user experience prior to production handover in order to fully brief vendors and manage production process. Ask questions of the Learning Design team to aid understanding where relevant, and proactively suggest alternatives based on vendor feedback (e.g. if something is not technically possible).
• Vendor and supplier management: Responsible for vendor and supplier management for projects assigned. Follow Pearson guidelines for briefing and managing vendors. Flag areas of improvement in terms of content production workflow or relationships with vendors in order to increase efficiency or reduce costs. Manage and process all supplier purchase orders and invoices.
• Content assessment: Assess all content handed over for production (from the Content Development team) to ensure it is complete and as expected before briefing and passing to developers/vendors/freelancers for progressing the build and asset creation.
• Freelancers and contractors: Responsible for managing pool of editorial freelancers and contractors specifically selected for Course Design production. Source and vet new freelancers or contractors as necessary. Ensure that all freelancers or contractors are appropriately briefed for projects assigned. Ensure quality and consistency across freelance provision.
• Asset development: Manage all digital asset production as per the project scope, working with relevant vendors and briefing and managing throughout. QA/Testing: Manage internal release stages and liaise with the US QA team and external vendors to ensure that QA/Testing (for both functionality and accessibility) is carried out at defined stages.
• Editorial/content and production standards and processes: In conjunction with the Content Production Manager, the post-holder will be responsible for following overall editorial processes, guidelines and standards within the content production team for assigned projects (to include copy-editing, typesetting (if required), proofreading and production QA). Responsible for ensuring that quality standards are maintained across projects.
• Audio and Video: Organise and manage audio recording and video shoots ensuring all rights are maintained to deliver assets of a high quality. Manage reviews, updates and edits to assets in-line with client expectations. Photo research: Manage photo research (if required). Manage the selection and acquisition of appropriate images using agreed Pearson suppliers and processes.
• Manage all projects assigned from a content production perspective, ensuring that all projects are delivered on time, to budget and to specification. Continuously assess and prioritise your list of projects in order to maintain high standards that result in the delivery of an accurate and professional final product. Attend regular project team meetings as required and report back on schedule, risks and issues. Regularly report on progress of all projects to Content Production Manager.
• Resolve all project-specific issues as they arise, ensuring that key stakeholders are aware of any delays or effect on milestones which may affect delivery. Risk and issue management; identifying risks, categorising and identifying suitable mitigation options.

Our Successful Candidate

We are looking for experience in a content production and/or digital production role within publishing online is essential. Strong knowledge of the publishing and production processes in relation to online learning - an understanding of the end to end production workflow and awareness of the Content Producer role within this.

Experience of delivering content in a variety of formats and integrating into LMS environments (e.g. Moodle, Blackboard, Canvas). Able to manage and mitigate schedules in a fast-paced environment managing multiple module deliveries with competing priorities.

Previous experience of managing projects using onshore and offshore suppliers & vendors (in particular developers and editorial freelancers); negotiating, executing contracts, creating briefs and purchase orders. An understanding of testing requirements (editorial, functional, technical, accessibility etc) across a variety of browsers and devices.

Experience and understanding of accessibility guidelines for online content, with experience in checking to ensure that content is accessible to all end users and best practice is applied.

Knowledge of audio and video production processes. Experience of briefing and managing designers to create graphics redraws and research photographs is desirable. As is knowledge of different file formats and limitations when it comes to images and graphics for online use.

An understanding of interactive authoring tools and their capabilities (Captivate, Evolve, Adapt, Articulate). Familiarity with relevant computer programs and course delivery platforms including proficiency in Microsoft Word, Excel and PowerPoint, flowchart mapping (e.g Lucidchart), screen capture software (e.g. Camtasia).

Able to develop and maintain effective working relationships with colleagues and suppliers, as well as able to work independently.

Transform your expertise to a new level - we have many interesting and dynamic projects to look forward to in 2020 therefore now is the ideal time to join our Pearson family. Apply Now for a highly rewarding and truly global career!

Our Recruitment Process

Please complete and submit your application before midnight on 29 October 2019 and directly on our Pearson Careers website only.

We are reviewing applications regularly and interviews are being scheduled now, therefore we encourage you to submit your application as soon as possible. Should you have any questions please connect on LinkedIn with Stephen Johnston, Talent Acquisition Specialist.

Wishing you success with your application!

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Qualifications

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Primary Location: GB-GB-Harlow

Other Locations GB-GB-London, GB-GB-Harlow

Work Locations: GB-Harlow-Kao Park Kao Park Hockham Way Kao Two Harlow CM17 9SR

Job: Professional Development

Organization: Core

Employee Status: Fixed Term

Job Type: Standard

Shift: Day Job

Job Posting: Nov 19, 2019

Job Unposting: Ongoing

Schedule: Full-time Temporary

Req ID: 1913102

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.