Implementation Specialist

Cisco

Job Details

Location: 17515 E Admiral Pl, Tulsa, OK 74116, USA Posted: Nov 21, 2019

Job Description

What You'll Do
You will be an expert in our Broadcloud PBX dashboard who will conduct "welcome calls" as an introduction to customers of one of our Service Providers' Broadcloud VoIP dashboard. Calls will be inbound and outbound. You will guide the customer to self-configure their site so calls will route, or operate, as they desire. Calls are 15-30 minutes in duration.

Willing to learn new technology as job expands and work in high volume environment with deadlines and SLA's to be met.

Who You'll Work With
A team of professionals working and supporting each other, assisting end-customers and having fun at it too! The team uses collaboration tools to embody this environment. Work with team to configure best practices as needed for efficiency and technology changes.

About Cisco

Cisco manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products. Cisconians use technology to enable possibility, innovation and success.

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