Senior Product Marketing Manager, Shipping

Job Description

Shopify has redefined commerce, raising the standard for how businesses of all sizes sell and deliver their products online and off. With over 1 million merchants in more than 175 different countries, powered by the most innovative platform on the market, we continue to grow rapidly while constantly looking for new ways to impact and disrupt markets. We are looking for a Senior Product Marketing Manager for our Shipping product line to join the team that is building Shopify's aggressive global shipping strategy & fulfillment platform. You are data driven, passionate about marketing great products, can break down the market opportunities to drive segment-based growth and execute a global vision for growth and can help strategically position new and existing products. You’ll need to have a growth mindset, deep empathy for merchants and customers, and be excited to roll up your sleeves and dig for the solution to a complex problem. Our goal is to help merchants offer the best shipping and delivery experience to their customers at all points of the shopping journey, from how the delivery promise is calculated and shown on the storefront, or where orders are routed from, to how the products are picked/packed and shipped, to the best tracking and returns experience. Moving physical goods from one place to another is a complex business and changing fast. Buyers increasingly demand a clear, competitive delivery promise, as a prerequisite to buying online. With your help, our merchants will be able to sell more, ship more efficiently, and deliver their goods faster than ever, extending what has already been built and helping transform shipping at Shopify. The opportunity to unlock commerce for people all over the world is in our hands. We have a huge playground to work with, and we’ve already proven that we can move faster than anyone else. We’re only part of the way there and, to continue building the future of commerce, we need your help.

Requirements:

• Experience in marketing, product marketing or product
• Ability to thrive in uncertainty, resolve ambiguity and think quickly on your feet
• Excellent communication and organizational skills while being able to stay focused on the big picture and pay attention to details
• Experience marketing B2B and B2B2C SaaS products
• Experience helping drive global business, product, and product marketing strategy
• A resourceful attitude and positive negotiation skills - you'll be working with a lot of different teams across Shopify and external partners

Bonus Points:

• Experience working in the Shipping or Fulfillment industry
• Experience working in a startup, ecommerce or the tech industry - it's important to understand our platform and the products we deliver
• Experience using Shopify or any ‘like’ eCommerce platforms
• Experience using data/analytics to measure the impact of your work

Responsibilities:

• Defining the messaging, positioning and go-to-market strategy to enable successful product launches and campaigns. Working across teams including Product Management, Marketing, Communications, Brand, PR, Support, Data and Product Growth
• Developing a narrative that differentiates Shopify’s omnichannel strategy by understanding merchant and partner needs, product roadmap, market trends, and competitive forces
• Driving cross-functional alignment through product development and executing the go-to-market process, tracking success metrics accordingly
• Helping build holistic strategies and the products we’re building through market analysis, competitive research and partner/merchant feedback
• Identifying KPIs, setting targets, and analyzing the results of product launches

This job posting will close on November 25th 2019. At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Apply for this job