Presales Solutions Architect

Job Description

Presales Solution Architect

Who we are

Red Bee Media is the world’s leading Managed Service provider to the media industry. Working with the best media brands in the world, we enrich and ensure media experiences. For content providers who want high quality media experiences for their audiences, Red Bee Media is trusted to manage and transform complex, mission-critical services with superior expertise, leading technology platforms and passion. We consistently deliver the highest quality Managed Services utilizing the most agile and efficient solutions to reduce time-to-market and minimize business continuity risks. We can deliver our customers’ content to their audience on every device, ensuring it is discoverable and optimized. We ensure to be the best long-term partner to meet our customers’ complex and rapidly changing needs through our unique media heritage, technology experience and innovation focus. Our portfolio of services spans the entire media value chain including: Playout, Media Management, OTT, NuVu, Access, Content Discovery, Piero Sports Graphics and Creative.

Currently we are looking for a Presales Solution Architect

About the job

In this job we are looking for sales or operational professionals that are interested in becoming a Solution Architect. In this role we will support you to grow to an experienced Pre-Sales Solutions Architect in the media industry. As a Solutions Architect you will create solutions that meet the business and technical requirements of existing and prospective Red Bee customers. A Presales Solution Architect is self-directed, capable of leading technical sales activities, managing the customer technical relationship, and assuming subject matter expert responsibilities within Red Bee, across the entire Video Services portfolio.

Responsibilities

• Drive revenues by managing the pre-sales technical process and evangelizing about Red Bee’s services to existing and prospective customers, and to contribute to product and service offering creation and development.
• Partner with Sales, Business Development, Product, Commercial and Operations to educate existing and prospective customers about the superiority of Red Bee services - this includes conference calls, site visits, presentations, technical evaluations, technical objection handling, proposals, and follow up on all customer related issues.
• Engage and own the development of customer proposals, design and delivery, ensuring all expertise, information and recommendations are concisely defined.
• Support and educate Sales, Marketing and other internal departments to ensure that customers get appropriate updates, upgrades and event-oriented solutions.
• Work closely with Product Management and associated teams to develop future product direction and strategy - providing valuable input from the field.
• Drive excellent Customer Satisfaction by understanding and delivering against Customer expectations and being seen to go the extra mile.
• Become the customers trusted advisor, throughout the bid process and beyond.

Qualifications

• Bachelor's Degree or relevant experience in Broadcast Engineering, Software Engineering, Technology, Media Management and Distribution.
• Interest in technical pre-sales/sales engineering, consulting,
• Experience in a customer facing role consulting on and delivering technical products or services.
• You need operational background in the field of Playout, Media Management and OTT
• Problem-solving skills drive for results, interpersonal acumen, and customer focus.
• Strong written and verbal communication skills, including the ability to effectively present technical and business-related subjects to all audiences.

If you are interested in becoming a Presales Solution Architect, don’t hesitate to apply! If you have any questions regarding the recruitment process, please feel free to contact [email protected]

Red Bee Media - Part of Ericsson

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