Fleet Technician

Job Description

Who Are We

Nuro is a robotics start-up whose mission is to accelerate the benefits of robotics for everyday life. We have an elite team of entrepreneurs and engineers, designers, and scientists. We believe AI and robotics are at the cusp of transforming daily life and we are dedicated to building meaningful products with this technology. Join us and play a critical role in our mission.

About the Role

Our operations team is the heart of Nuro’s testing operation and service. We are the customer support specialists, robot technicians, and vehicle operators who test and maintain our fleet of robots and support our customers to help ensure each delivery is the ultimate user experience.

About the Work

• Maintain a fleet of manual and autonomous vehicles and robots located at our Phoenix satellite location
• Execute installation/validation of our autonomous hardware and software systems, preventative maintenance, calibrations, and on-going system troubleshooting; this is a “hands-on” job
• Take the initiative in understanding, communicating, and resolving any vehicle issues related to safety, hardware, software, or maintenance
• Document all vehicle tasks and issues in our Fleet Tracking system
• Navigate and run scripts in Linux based systems
• Assist in maintaining fleet uptime through execution of improvement initiatives
• Effectively communicate and collaborate with the Fleet Manager, engineers, technicians, program managers, and operators to ensure that our fleet is well-maintained
• Implement daily vehicle checks and tasks to maintain efficient fulfillment of deliveries and high vehicle up-times
• Ensure procedures are followed and checklists completed on a daily basis with proper escalation procedures as necessary
• Ensure quality and timely responses to the need of our fleet of vehicles and robots
• Respond to and handle emergency situations with composure
• Maintain safety in our vehicle garages

About You

• BA/BS degree in IS, IT, ME or related field; or 4 years equivalent practical experience in those fields
• Diagnostic troubleshooting/experience with vehicle or robotics systems including electrical and mechanical sensors, cameras, computers, and other associated equipment
• Ability to perform minor electrical repairs
• Experience running software scripts and navigating Linux based files
• Detail oriented, highly organized, with a passion for continuous learning
• Ability to adhere to a flexible schedule of operating times including weekends and evenings
• Ability to remain flexible with the changing needs of the business
• Experience working with EVs and/or Autonomous Vehicles a plus

Nuro is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.