Channel Account Manager - IAM

Job Description

The Identity and Access Management (IAM) - Channel Account Manager is responsible for recruiting, managing and educating channel partners by cooperating with and supporting channel partners within a specific territory. The IAM CAM will be there to partner and develop solutions for enterprise customers in order to generate both new and existing IAM revenue.

A week in the life of a Channel Account Manager (CAM):

• You will create business relationships with high level contacts, often through face-to-face client and partner site visits.
• You will research, analyze, synthesize and recommend IAM products in order to expand opportunities in the enterprise market.
• You will maintain a positive channel partner and end customer relationship to maximize product / service satisfaction.
• You will acts as a liaison between the Thales, channel partners and customers.
• You will alerts channel partners and end customers of new or improved IAM products / services available.
• You will relays customer feedback to IAM product development staff.
• You will be working collaboratively with the field sales teams.
• You will establish a solid IAM channel revenue platform with high level contacts.
• You will deliver channel programs to partners to facilitate order closing.
• You will participates in any new IAM business development with the channel partner.

• To succeed at this job, you must have: Capability of communicating with the Partners. With the ability to engage with all levels of a channel partner organizations. Excellent knowledge of authentication products, with a strong desire to learn new products and trends.
• It would be preferred if you are comfortable being an active participant in highly technical discussions, and able to collaboratively work with internal personnel to ensure that customer objectives are achieved within territory. Partner and Customer Satisfaction-driven with strong track record of managing aspects of the sales cycle and projects dealing with customer sales or support issues.
• You must be fluent in English.
• We would like someone to join our team who is capable of developing and presenting interesting solutions strategies, meeting and exceeding customer requirements and or expectations. Customer service focused and result driven.
• You must have a Bachelor’s Degree in a Business Administration, Information Technology or related field.
• We are looking for someone with 7+ years’ experience with sales responsibility. Preferred experience with selling software or hardware security products through channel partners to enterprises.

Employees are required to perform the duties of this position, or any Gemalto position, in compliance with all company policies, procedures, practices, and processes, whether written or verbal, which Gemalto, in its sole discretion, may change periodically, including, but not limited to, those implemented to ensure product, physical plant, information systems and technology security, along withal federal, state and local regulations and public policies. Protect Gemalto assets from unauthorized access, disclosure, modification, destruction or interference. React and help resolve security events or security risks reported by employees. Ensure responsibility is assigned to the individual for actions taken.

Gemalto, a Thales Company, is an Equal Opportunity and Affirmative Action employer. It is our policy to provide equal employment opportunity for all employees and applicants without regard to race, color, age, religion, sex national origin, marital status, physical or mental disability, sexual orientation, veteran’s status, or other protected group status. We support and apply this policy through a program of affirmative action. This includes special efforts to employ and advance within our organization, qualified members of protected groups. Applicants may request reasonable accommodation to participate in the hiring process, please direct your inquiries to the Human Resources Department at [email protected]