CIB - Transaction Processing Specialist, Disbursement Operations, Team Member - Manila

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.

It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.

JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world .

Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/

About J.P. Morgan Corporate & Investment Bank

J.P. Morgan Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Roles and Responsibilities:

The Payee Name Scrub: Processes paid image exceptions against customer supplied payee name information. All exceptions are examined and either accepted (accurate) or rejected (the name on the check does not match the customer supplied information). Individual items that do not match the customer supplied information are routed to the customer for a pay/no pay decision via the Disbursements web channel. The work is basic and routine in nature with some variety.

The Positive Pay exception scrub: Responsible for the scrutiny of captured (in check processing) micr line information against customer supplied information utilizing an account level printout and the check image (Instant Image). If there is a difference (ie the dollar amount or serial number) then the operator will change the incorrect field on the SMS system. Once all corrections on an account have been completed, then the account is finalized.

The Positive Pay Exception Workflow: Responsible for the scrutiny of captured micr line information on the check versus on the Issue date under the check. If there is a difference (i.e. the dollar amount or serial number) the processor will change it right away. Once it correctly on the EW it will be automatically finalized to the customer and the customer will received an exception.

The individual will be part of a team and you will be assigned individual responsibilities within that team. Although this associate will have individual responsibilities, they will be expected to contribute to meeting the team's goals. The individual will be relied upon to make judgment calls regarding routine duties but refer non-routine situations to supervisors.

• Ability to comprehend/communicate in English and translate adjustment and paid check information that is contained on image documents to the system displayed information.
• Ability to compare and verify data capture and data represented on screen.
• Ability to determine customer payment intentions when faced with varying information.
• Ability to stay focused during repetitive tasks.
• Ability to follow prescribed procedures. Flexible to learn new duties.
• Ability to utilize data entry skills in various types of situations presented on a screen, including keying from machine written information, handwritten information.
• Ability to work under pressure to meet deadlines and productivity/quality goals
• Ability to work overtime as needed and be flexible on work schedule
• Familiarity with basic computer functions.