Account Executive - Education Administration

Job Description

Overview

At Esri, we believe GIS can help our customers make the world a better place. The Esri Education Program supports thousands of colleges, universities, and K-12 schools in educating the future geospatial workforce, advancing knowledge, and sustaining educational institutions. We invite you to use your passion for education and experience with geospatial technology to become an integral part of the education account team and promote the effective use of ArcGIS in educational institutions. We’re looking for individuals who are customer-oriented community builders and who enjoy a collaborative “team of teams” approach to customer success. You’ll work closely with teams throughout Esri and our network of partners to support the growth of our education community and to help administrators of educational institutions use GIS to increase efficiency and improve operations.

Responsibilities:

• Build relationships. Develop and grow relationships with strategic customers in the education industry. Educate and motivate customers to adopt modern GIS practices; migrate to current releases of ArcGIS; and deploy GIS for facilities and infrastructure management, institutional research, and campus safety/security. Maintain a healthy pipeline of business growth opportunities.
• Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS as it pertains to campus administration and operations. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and decision-making processes.
• Be an expert. Clearly articulate the strength and value of the ArcGIS platform as it relates to the administration of educational institutions. Advise customers on best practices in enterprise implementations of Esri solutions and integration with industry-standard business systems such as CAD, IWMS, SIS, and others. Pursue professional and personal development to ensure competitive knowledge.
• Deliver results. Develop and execute a business plan for expanding GIS into new business units in campus operations. Collaborate with Educational Services and Professional Services teams to ensure customer success and ROI. Contribute to minimum 3-5% annual revenue growth. Establish time-driven goals that are attainable and realistic.
• Collaborate with your team. Leverage your domain knowledge when working with cross-divisional teams to define and execute account strategies. Foster a cooperative engagement strategy with Esri's robust network of business partners and system integrators. Be motivated and resourceful and take initiative to resolve issues. Use whiteboard sessions to support visual storytelling.

Requirements

• Demonstrated experience managing the sales and adoption cycle, creating partnerships, and establishing advocacy with customers
• Understanding of the ArcGIS platform and how it relates to the administration and operations of colleges, universities, and schools, including facilities and infrastructure management, institutional research, and campus safety/security
• Ability to adapt to new technology trends and translate them into solutions that address customer needs
• Excellent presentation, whiteboarding, and negotiation skills including good listening, probing, and qualification abilities
• Demonstrated understanding of the business challenges faced by administrators of educational institutions
• 5+ years of enterprise sales experience providing platform solutions to businesses
• Ability to travel domestically up to 50%
• Bachelor’s or master’s in GIS, business administration, or a related field, or equivalent work experience, depending on position level

Recommended Qualifications:

• Highly motivated team player with a mature, positive attitude and passion to meet the challenges and opportunities of a business
• Experience working within educational institutions
• General knowledge of technology trends and problem-solving capabilities

The Company

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.