Job description includes the following but not limited to:
- End-to-end ownership of Wintel Team's operational policies
- Ensures technical service resolution and maintaining high levels of stakeholder satisfaction through pre- and post-engineering technical/functional support
- Provides technical solutions and escalated support for non-routine highly complex technical issues
- Evaluates products and upgrades for appropriateness of cost and compatibility. Oversees and implements system upgrade strategies.
- Develops and analyzes highly complex system standards thresholds and recommendations to maximize system performance
- Conducts capacity planning reviews with management and approving capacity plans formulated by less experienced personnel
- Develops strategies to manage the frequency of appropriate support package/patch application
- Coordinates with business teams on proposals and work estimates involving highly complex system administration projects and solutions
- Researches current system technology and serves as subject matter expert on complex systems processes and procedures. Conducts usability and costing studies
- Inclusive and collaborative - driving teamwork and cross-team alignment
- Promotes utilizing and contributing to knowledge transfer across teams
- Builds and maintains relationships with various stakeholders
- Ensures stakeholder commitments are consistently met
- Seeks continuous improvement in processes procedures and outcomes
- Works in accordance with corporate and organizational policies and procedures
Technical/Functional Proficiency:
- Proven track record in working in a Wintel-related job
- Experience with Windows 2003-2012 Server Exchange Server Active Directory Group Policies Patch Management Log management WSUS SCOM VMWare
- Industry certification (CompTIA MCSE MSITP ITIL etc) would be an advantage but not required
Required skills:
- Technical and operational management skills
- Excellent teamwork verbal and communication skills
- Good command of the English language would be an advantage
- Strong problem solving analysis skills with very good understanding of technology
한국씨티은행 전산운영부 Windows 및 VMWare 서버 관리 담당자를 아래와 같이 모집하오니, 관심 있는 분들의 많은 지원 바랍니다.
직무목표
주요 업무 및 책임
자격요건
근무조건
전형절차
접수방법 및 기간
문의사항
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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - KR------------------------------------------------------
Time Type :------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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About Citi
Citigroup is a diversified financial services holding company that provides various financial products and services.
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