Associate Director / Director, Compliance

Job Description

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

General Accountability:

The Hong Kong based compliance position is in the Global Wealth and Asset Management (GWAM) and General Account (GA) Compliance Assessment & Testing CoE. The position is primarily responsible for working with a team tasked with conducting ongoing, risk-based compliance assessments and targeted reviews designed with an emphasis on key regulatory focus areas and compliance themes, including, but not limited to, portfolio management activities, trading practices, accuracy of disclosures, code of ethics, distribution, governance, privacy, investment guideline monitoring, derivatives usage, surveillance and testing, policies and procedures development; SFC, SEC, OSC, FCA and other regulatory filings, correspondence, electronic/digital communications review, records maintenance, preparing management reports/metrics, and other miscellaneous compliance-related tasks. Additionally, the position will assist in maintenance/execution of the annual testing calendar, development of forensic tests and coordination of responses to regulatory and internal audit examinations, and periodically provide back-up support to the AVP and Head of the COE.

The GWAM and GA organization offers employees a unique opportunity to work in a fast-paced, collaborative and meritocratic working environment. The organization’s unique entrepreneurial culture encourages all employees to assume significant levels of responsibility.

Responsibilities:

• Assist other monitoring teams to harmonize testing protocols to reinforce Global Standards
• Develop internal systems-generated exception reports to enhance/facilitate testing and review requirements
• Complete timely documentation of test findings, and prepare Management, Committee, and Board reporting materials/presentations.
• Develop forensic, periodic and transactional testing protocols and documentation templates for use by members of the team.
• Develop and Conduct compliance assessments designed to identify and assess regulatory, compliance and business risks to which the company is exposed, including those related to portfolio management, trading, personal trading, and supervisory structure and oversight
• Develop and Perform targeted reviews and discreet assessments which independently evaluate the adequacy, comprehensiveness, and effectiveness of monitoring and testing function
• Effectively manage the Compliance Assessment program to support the various legal entity Adviser CCOs’ annual compliance review and reporting requirements
• Actively participate in cross functional Risk Management Working Group Meeting
• Prepare and Update the Annual Risk Inventory, including potential Conflicts of Interest
• Develop documentation for new, complex or higher risk business processes (flowcharting, risk and control mapping)
• Consult with senior management to develop corrective action plans to enhance control environment, while maintaining a balance between risk-mitigation and operational efficiency (record action plans in Archer system).
• Maintain Compliance Assessment & Testing Sharepoint site as central repository for key testing documentation, regulatory exam responses, internal audits, and third-party independent reviews
• Identify emerging risks associated with new products and strategic initiatives
• Review/Assess emerging compliance matters and ensure submission of required data into the Archer Reporting and Tracking System
• Establish and maintain effective working relationships with Senior Management, Business Unit/ Compliance Leads, Operational Risk, Internal Audit and Global Compliance Office
• Assist in recruitment, training and development for current and future team members

Knowledge/Skills/Competencies/Education:

• Bachelor degree in financial or business-related field, or equivalent
• Advanced degree and/or professional certification such as CFA, CIA, CRCM or CPA preferred
• A minimum of 10 + years work experience in the financial services industry, compliance, risk, audit or a related area are required, 4- 5 years of which in a supervisory capacity
• The candidate should be highly motivated, self-confident, energetic, have an inquisitive mind, and be controls conscious
• Strong interpersonal and organizational skills, and ability to manage multiple assignments/projects with competing priorities, excellent communication skills, and the ability to work both independently and as a member of a team are critical
• Attention to detail and computer literacy (knowledge of Word, Excel , Visio, Powerpoint, and similar tools) and familiarity with Bloomberg. Knowledge of data analytics tools such as Python, R a plus
• Ability to recommend appropriate change in a diplomatic, professional manner
• Strong working knowledge of current auditing and testing techniques/industry standards
• Familiarity with compliance/trading systems (e.g. Bloomberg, Charles River, PTCC), research systems and/or data management systems (e.g. Access, Business Objects) a plus.
• Prior experience in compliance unit working on trade surveillance, investment guideline monitoring, securities law, and asset management

If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of June 30, 2019, we had over $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.