Program Support Specialist

Job Description

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At Collins Aerospace, we’re dedicated to relentlessly tackle the toughest challenges in our industry – all to redefine aerospace.
Created in 2018 through the combination of two leading companies– Rockwell Collins and United Technologies Aerospace Systems – we’re driving the industry forward through technologically advanced and intelligent solutions for global aerospace and defense. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever. Together we chart new journeys, reunite families, protect nations and save lives. And we do it all with some of the greatest talent this industry has to offer.
We are Collins Aerospace and we hope you join us as we REDEFINE AEROSPACE.
Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.Role Overview
This position is for an entry-level Program Management professional. Contributes to elements of small/medium programs and the negotiation of contracts, demonstrates continuous improvement, presents progress reports, and works to solve program problems.

Communication Solutions, in particular, Data Link Products continue to be a catalyst for new business growth with large multi-year contracts that need managing and some of our biggest pursuit opportunities on the horizon. Being part of the program support specialists team allows you to also be an integral team member of the program management office contributing to the continued success of the business and to start developing the skill set required to support the Program Managers in these opportunities.

This position is responsible for supporting the Data Link Solutions LCVSM team in all activities associated with the pursuit, order, capture, and execution of existing and future programs.

This position will provide support to DLS Product Line Managers for continued product production, with an emphasis on managing obsolescence, builds, and customer deliveries. The remaining focus will be on supporting the program execution teams with a variety of activities such as: inventory reconciliation, risk management, factory support, RFP support, customer cadences, contribute in decision point and execution meetings to ensure output plans support customer demand/sales and are aligned to the Data Link Products sales plans, and all levels of coordination with the core program team.

The ideal candidate should have a thorough understanding of the SAP processes associated with order entry, status of factory hardware delivery forecasts, and shipping of multiple products aggregated and delivered as a system. The candidate should be familiar with Rockwell Collins Management Authorization Process (RC-MAP) and capable of supporting the Program Managers in the generation of the Decision Point artifacts, data analysis for sales forecasts, ensuring resources such as engineering, engineering support, production, services, facilities, etc are available for the program. This position coordinates activities across the RCI shared services business model and requires collaborative working relationships with Operations, Engineering, Manufacturing, Sales, Contracts, Order Administration, Subcontracts, Quality, Finance, and Services and will require external customer interface. External customer interface contacts are typically first level program management, engineering, and procurement agents.

Additional Job Responsibilities:

• Knowledge of industry practices and standards and use of professional concepts. Applies functional or technical principles, theories, and concepts.
• Receives minimal instruction on day to day work assignments. Plans schedules and arranges own activities in accomplishing objectives.
• Networks with senior internal and external personnel in own area of expertise on issues. Represents organization as a prime contact on key issues.
• Provides direction and oversight to ensure that issues/problems of moderate scope and complexity are avoided and/or resolved.
• Responsible for managing projects which are of moderate risk and complexity or a portion of a larger project.
• Deadline Driven – Last Time Buy notices have hard deadlines and our Enterprise obsolescence process has to get approval meetings accomplished prior to those deadlines, being overdue can mean we do not get the parts we need and production stops.
• Persistence – Dealing with cross-enterprise coordination on obsolete components requires the ability to be tenacious to get the answers needed to make decisions.
• Detail-oriented multitasker – The successful candidate will be able to handle multiple obsolescence issues that affect many Communications Solutions products at the same time.
• Analysis – Demonstrates the ability to provide a logical, in-depth analysis of a problem or situation.
• Cooperation – Takes personal initiative to proactively serve as team motivator creating strong morale and synergy.
• Coordinating – Ensures that information has been received and accurately understood by all parties.
• Decisiveness – Exhibits the personal confidence necessary to make critical decisions, even amidst controversy and doubt.
• Dependability – Ensures that all details of a project are accurate.
• Drive – Displays energy, persistence, and a positive attitude when working on projects.
• Judgment – Bases decisions on factual information and considers alternative courses of action before reaching decisions.
• Relationships – Develops relationships with others that are based on trust.

Must Have Requirements:

• US Citizenship
• This position requires a Bachelor’s degree in the appropriate discipline and less than 3 years of relevant experience. In the absence of a degree, 4 years of relevant experience is required.
• ​Ability to obtain a security clearance
• Prior SAP experience related to the processes associated with order entry, status of factory hardware delivery forecasts, and shipping
• Prior experience tracking and forecasting Customer Repairs and coordinating with order administration

Preferred Skills/Experience:

• Prior Earned Value Management experience and relevant applications
• Prior external customer support/interface experience and awareness of ordering and demand planning tools and practices

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.
Some of our competitive benefits package includes:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution
• Tuition reimbursement
• Life insurance and disability coverage
• And more
Apply now and be part of the team that’s redefining aerospace, every day.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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