CFE Manager Job

Job Description

Requisition ID: 235313
Work Area: Consulting and Professional Services
Expected Travel: 0 - 20%
Career Status: Professional
Employment Type: Regular Full Time
Original Posting Date: 10/29/2019

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Job Title: CFE Manager

Location: Pittsburgh, PA

Purpose and Objective:

SuccessFactors. Inc seeks a CFE Manager at our Pittsburgh, PA location to be responsible for the deployment and/or the ongoing support of cloud based products and solutions, including management of the customer relationship during initial design and implementation, and throughout the life cycle of the customer engagement.

Expectations and Tasks:

Responsible for deployment including assessing customer needs; managing project plans for the solution for the client; suggesting and utilizing best practices from other client situations; ensuring quality of deployment and any escalations; and ensuring timeliness of delivery and deployment. Responsible for team management including ensuring knowledge sharing amongst colleagues and document best practices; assigning targets and setting priorities; encouraging people to take ownership; being there when necessary to decide, to backup or to help refocus; encourage individuals to broaden and make use of their network, respect different opinions, diverse cultures and values, and work to overcome organizational boundaries and silo thinking; coaching people on their individual development and career opportunities and acting as a mentor; developing and evaluating skill set requirements; and managing resource allocation and forecasting demand needs to fulfill project requirements. Serve as a Liaison with Customer Enablement and Customer Technical management. Also responsible for communication and support of cooperation among various organizations and for customer and third party problem resolution. 20% travel required.

Education and Qualifications/Skills and Competencies:

Bachelor's degree in Computer Science, Engineering, Business Administration, or related field and 7 years of experience required, or alternatively, a Master's degree and 5 years of experience.

Work Experience:

Experience must include 5 years involving the following: leading software workshops, gap analysis, and requirements gathering; suite of applications for employee/manager/HR service center to log into the portal and perform various services for the employee such as hire, rehire, transfer, pay change, shift change, and termination; managing resource allocation and forecasting demand needs to fulfill project requirements; working with sales and presales team for RFPs and ROM estimations; ABAP development experience including reports, interfaces, conversion, enhancements, forms and workflow (RICEFW), and BAPI’s and BADI’s; providing on-going support of cloud based products; and implementing processes across all related applications (SAP/non-SAP). 20% travel required.

Travel: 20% travel required.

Internal use only: reference code lhrs4262

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: [email protected] or [email protected] , APJ: [email protected] , EMEA: [email protected] ). Requests for reasonable accommodation will be considered on a case-by-case basis.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
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