Software Systems Developer

Job Description

SugarCRM is a customer experience leader enabling businesses to create profitable customer relationships by delivering highly relevant, personalized experiences throughout the customer journey. We empower companies to strengthen existing customer relationships, create new ones through actionable insights and intelligent automation and better understand the customer at every stage of the journey. This enables businesses to accelerate demand generation, grow revenue, deliver superior customer care and increase loyalty. Our easy-to-use, intuitive platform makes customer experience easy and accessible for everyone, allowing marketing, sales and services professionals to focus on high-impact, value-adding activities that create customers for life.Where do you fit?

The SugarCRM team’s mission is to build products and services that help people make better and faster decisions, automate tasks and processes and extend reach through virtual assistants and agents. Our products and services help users sell more effectively and provide better service by bringing users a wealth of real-time knowledge.

We are looking for an enthusiastic, highly motivated Information Systems Developer. In this role you will provide business systems development, analysis and support for a multitude of software applications used by business units across the company. Experience in a SaaS company required. You will have stellar project organization and communication skills, a strong desire to collaborate with your peers, and work well in cross-functional teams.

Impact you will make in the role

• Perform systems analysis and programming as required. Write program specifications for new projects
• Estimate resources needed to complete project. Approximately 75% of role is programming requirement
• Experience working with and implementing ERP systems is a requirement
• Develop new applications using the ERP development toolset. Maintain existing systems and programs
• Test all new systems, programming changes and patches in a test database
• Plans and directs analysis of business problems to be solved with automated systems. Develops, writes and edits computer-related functional technical documentation per company standards
• Work with end users at all levels to accomplish projects and resolve problems. Lead and participate on project teams
• Serves as subject matter expert and technical consultant throughout the lifecycle of assigned projects and applications
• Manage end-user client relationships while responding to both critical and routine application support requests as well as interfacing with software and hardware vendors, consultants and hosting partners for support
  Expertise you will bring
• A Bachelor of Science degree in Computer Science or Business Administration
• 3-5 years of technical experience programming, systems analysis, and database administration in a software environment
• Experience with PHP (especially Laravel framework) is important. Proficiency with SQL is required
• Experience using APIs to integrate systems is very important
• Bonus points for experience with NetSuite

Location: Raleigh-Durham, NC

We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some great benefits and perks:

• Competitive salaries
• Excellent medical, dental and vision coverage for you and your family, along with other benefit plans like 401(k) match
• Unlimited paid time off policy
• Health/Wellness: Quarterly chair massages, Wellness Reimbursement Program
• Career & Personal Development Program – multi-platform
• Regular social events and birthday celebrations (yes, sweet treats are a big deal at SugarCRM)
• Ownership is the greatest self-identity at SugarCRM - you are making an impact now
• We are a merit-based company - many opportunities to learn, excel and grow your career
• Learn more on LinkedIn, Instagram (@SugarCRM) and Twitter @LifeAtSugar

Note to Recruiters and Placement Agencies: SugarCRM does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any SugarCRM employee. SugarCRM will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of SugarCRM and will be processed accordingly.