Technical Consultant 2, Healthcare Enterprise Imaging

Job Description

Overview

The Enterprise Imaging Technical Consultant is responsible for designing and implementing Enterprise Imaging (EI) software solutions for customers.

Responsibilities

• Conduct onsite discovery meetings with key customer stakeholders to determine functional requirements for the implementation of their software solution
• Generate a written report documenting requirements for building the process solution, with oversight from other team members
• Present documentation on solution requirements to key customer stakeholders for validation and approval
• Design solution using a set of software modules, applying solid technical knowledge
• Implement solution based on the documented requirements; implementation could involve design discussions, installing new software, upgrading existing software or moving solution to new hardware, supporting go lives, or consulting assessment of Hyland Enterprise Imaging software solutions
• Conduct remote or on-site admin training of customer users and of customer appointed software system administrators
• Support customer testing initiatives; troubleshoot and resolve operational issues
• Migrate solution into production environment; support customer throughout

Qualifications

• Bachelor’s degree in related field, such as Management Information Systems or Computer Science or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
• Experiencing working in Healthcare IT or other capacity
• Experience working with and configuring Windows OS and SQL Server latest versions
• Experience with configuring and designing Hyland software solutions or other healthcare information technology
• Good collaboration skills, applied successfully within team as well as with other areas
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Able to thrive in a fast paced, deadline driven environment
• Self-motivated with the ability to complete projects in a timely manner
• Up to 50% travel time required