Executive Assistant

Job Description

About Us Vision Critical is a cloud-based CXM SaaS company that specializes in gathering and applying the hardest-to-reach customer experience data. Using proprietary technology and processes, Vision Critical is able to deeply engage any audience to increase voluntary customer data capture and apply that data to improve customer experience. With its unique, relationship-based approach, Vision Critical’s Sparq platform enables companies to interact directly with consented audiences of customers. Unlike traditional voice-of-customer methods, Vision Critical unlocks the real-time feedback that companies need to build better products, deliver better services and achieve better business outcomes hand in hand with their own highly engaged, deeply understood customers. Hundreds of high-performing organizations across multiple industries benefit from Vision Critical’s technology and guidance, including BuzzFeed, LinkedIn, GoDaddy, VMware, and more . To learn more about Vision Critical, follow us on LinkedIn , Facebook and Twitter , or visit us at www.visioncritical.com . Equally important to the success of our business are our people. We couldn’t do what we do without our awesome VC’ers and look forward to welcoming a new VC’er, you to our VC family. Come be great with us, #TheVCWay. Vision Critical has an exciting role for an Executive Assistant in their beautiful Vancouver office. In this role you will provide exceptional executive and administrative support to 3 Executives, and in so doing promote a positive and professional image for Vision Critical with clients, and other external and internal audiences.

Responsibilities

• Provide world class support to the executive team in a timely and efficient manner
• Coordinate & maintain calendars and mailboxes, schedule appointments and meetings, prepare documents, draft letters and presentations
• Coordinate extensive and sometimes complex domestic and international travel arrangements, hotels and itineraries
• Plan and coordinate for onsite and offsite meetings, meeting rooms, special functions and events including logistics such as location, meals, communication, materials and RSVP’s
• Complete and process expense reports, invoice approvals, professional registrations
• Serve as the main point of contact for inquiries about meetings, scheduling and communications
• Proactively resolve any issues in a professional manner
• Greet all guests, clients and new hires to this team and notify relevant parties of arrival
• Deal with confidential and sensitive issues requiring a high level of discretion and tact
• Manage a variety of key projects and initiatives and other tasks as required

About You

• A bias for service and ability to predict the needs of the people you support
• Minimum 3 years of administrative experience, and 3 years at executive support level, preferably in an international professional services work environment
• Excellent computer literacy in the G-suite and MS Office Suite including advanced skills in PowerPoint, Excel and Word
• Demonstrated strength in time management and organizational skills with the ability to multi-task in a fast paced and demanding environment
• High attention to detail and accuracy
• Flexible and ability to adapt quickly to last-minute changes, taking them in stride while maintaining a pleasant manner and motivating spirit
• Take initiative to identify and execute upcoming tasks and projects
• Strong written and verbal communication skills;
• Demonstrated team player
• Strong sense of professionalism and diplomacy with demonstrated ability to establish and maintain relationships with clients, and internal and external business partners

Ready to join our team? If you are customer and people centric and are interested in helping Vision Critical deliver on its commitments and taking your career to the next level, we invite you to apply online now. Please note that due to the high volume of applications received, only short-listed candidates will be contacted. We know there are many options in the marketplace and want to sincerely thank you for your interest, and taking the time to apply to Vision Critical. We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. #LI-HK Apply for this job