E-Commerce Manager - Americas

Job Description

Job Description Job ID: PAN000134
About Us

About Pantone

Pantone, a wholly owned subsidiary of X-Rite, Incorporated, offers designers, brands and consumers, products and services through three unique business divisions: Pantone standards, which includes digital and physical workflow tools and the quintessential Pantone color language; the Pantone Color InstituteTM, which provides trend, brand identity, and color assurance consulting services; and Pantone Lifestyle, the consumer products division that brings color and design together across apparel, home and accessories.

As a partner for color in design, Pantone enables color-critical decisions, from inspiration to realization, for brands and manufacturers. Over 10 million designers and producers around the world employ Pantone products and services to communicate through color, and control consistency across various materials and finishes.

In 1963, Pantone revolutionized the printing industry with the colorful PANTONE MATCHING SYSTEM®, an innovative tool allowing for the faithful selection, articulation and reproduction of consistent, accurate color anywhere in the world. The tool organizes color standards through a proprietary numbering system and chip format, which have since become iconic to the PANTONE brand.

Today, Pantone’s color language supports all color conscious industries; textiles, apparel, beauty, interiors, architectural and industrial design, encompassing over 10,000 color standards across printing, textiles and plastics. Pantone colors are available both digitally and physically, and integrated workflow tools such as PantoneLIVE and Pantone Studio, ensure market-relevancy and color achievability as technology continues to transform the design process.

Description

Position Title: E-Commerce Manager

Job Description:

The E-Commerce Manager is responsible for managing revenue targets and unit sales performance of the e-commerce business, specifically focusing on Pantone.com, Amazon, and other relevant country or regional e-commerce platforms.The E-Commerce Manager will be responsible for managing and optimizing key revenue driving activities, and providing input for digital advertising, search engine marketing, web optimization, and retargeting programs. The ideal candidate will have a strong background in e-commerce, digital marketing, and data analytics and thrives in measurement-driven environments.This role reports to the Americas Sales Director and maintains strong working relationships with the EMEA & APAC e-commerce managers, marketing, sales operations, and web teams.

Responsibilities:

On a daily basis:

• Monitor daily performance of KPIs: revenue, order volume, average order value, conversion, traffic (North America website and ecommerce marketplace, and six regional sites in EMEA)
  
• Develop ongoing reports for communicating performance to managerial and senior leadership
  
• Forecast upcoming business by day, month, quarter, and report to Americas Sales Director, Senior Global Web Manager & Global VP of Sales.
  
• Review & analyze product pricing across Amazon & Dealer web platforms with recommendations for improving e-commerce performance
  
• Monitor and replenish inventory of products on ecommerce marketplaces

On an ongoing basis, perform sales optimization tasks:

• Spot trends and gaps in KPIs
  
• Analyze Google Analytics and ecommerce marketplace sales data and identify opportunities for optimization
  
• Work with internal stakeholders to plan, execute, and track promotions to uplift revenue
  
• Make recommendations on digital marketing (SEO, Paid Search, CRO, Email Marketing) and site optimization (user experience)
  
• Work with web team/search marketing agency to plan and implement site improvements and overall e-commerce enhancements
  
• Monitor marketplaces including Amazon and Ebay for unauthorized 3rd party sales of Pantone products, and work closely with regional sales directors and operations associates to develop countermeasures aimed at reducing over impact of these sales
  
• Develop promotional spend strategies to optimize performance of ecommerce marketplace product listings
  
• Manage placement of new product launch assets on marketplace product pages
  

Job Requirements
Qualifications

Requirement/Skills:

• 5+ years of e-commerce experience in roles with advancing responsibility from companies with similar or higher level of volume and complexity
  
• Advanced knowledge of Google Analytics, Amazon, search engine marketing & retargeting, and e-commerce best practices – including merchandising, funnel analysis, and related disciplines
  
• Advanced knowledge of Microsoft Excel; the ability to quickly master Excel-based business and reporting tools
  
• Strong track record of managing and meeting sales forecasting expectations
  
• Demonstrated ability to examine, understand, and report on patterns in data
  
• Bachelor’s degree in marketing, communications, business or related field
  
• Relevant experience in brand, fashion, graphic art, or design related industries
  
• Successful working experience in team setting, matrix-based organizations, complemented by agencies
  
• Experience with A/B testing tools, DOMO, and other digital analysis tools, strong plusses
  
• Focus, passion, and the ability to thrive in an entrepreneurial, data-driven environment
  
• Location: Carlstadt, New Jersey
  

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.

Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.