Senior Research Executive

Job Description

ROLE DESCRIPTION
Designation: Senior Executive (Depending on Experience)
Unit: Retail Measurement Service – Client Delivery and Insights
Location: Mumbai

JOB DESCRIPTION
PURPOSE OF THE ROLE
It is a Client servicing role; The FTE will be interacting with the CMI on a day to day basis

Main Accountabilities:

• Maintain a client service orientation by managing day-to-day administration of client service activities and coordinating on the analysis and reporting of assigned research projects.
• Client Management: undertake analysis for RMS and handle clients query.
• Technical: acquire knowledge of both RMS solutions by attending requisite training
• Financial Management: participate in financial discussions with team leader and provide necessary inputs
• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Serve as primary contact to assigned client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/questions, report generation, etc
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company quality standards
• Provide research, administrative and operational support to senior staff
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc. and perform quality checks on all reports for alignment to request accuracy and correctness

Primary Qualities Required:
Experience:

• 2 to 4 years experience in FMCG / Service / Retail industry
• Effective communication skills
• Strong Client Focus and Proactiveness
• Strong command on Microsoft Excel and PowerPoint
• Working knowledge of research techniques and methodologies
• Plus point: Working knowledge of statistics and multivariate analysis
• Plus point: Knowledge of Nielsen Retail Audit