Manager, AV Engineering

Job Description

Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), filing their taxes with Credit Karma Tax and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in San Francisco, Charlotte, Los Angeles, Leeds, London and soon Oakland. Credit Karma is looking for a Manager, AV Engineering. We have a passion for helping people make financial progress. We’ve helped over 100 million members better understand their finances through free access to credit scores, reports, tools, education — and even free tax filing. In this role, you will be responsible for the company’s AV portfolio operations, maintenance, and strategic direction. This is a hands on job requiring both people and technical skills. *Banking services provided by MVB Bank, Inc., Member FDIC

What you’ll do:

• Oversee the management of the daily operations of our collaboration technology portfolio-- including conference rooms, event spaces, digital signage, lobby signage, visitor management system, telephony, and conference room calendaring tool.
• Provide technical strategy and direction to the team
• People care: One-on-Ones, performance feedback, training, and growing members of the AV team
• Identify continuous process and technical improvements in order to provide seamless customer service
• Develop strong relationships with internal stakeholders and external vendors/partners
• Tracks industry trends and technology, conducts research, and maintains knowledge base of new technologies to provide strategic direction to the organization and optimal solutions for specific use cases

What we expect:

• 4+ years of technical experience in the AV industry with previous supervisory/management experience
• CTS certification
• Strong attention to detail and is able to consistently meet deadlines
• Self-starter and ability to work independently and also collaborate across teams
• Strong communication, interpersonal, and organizational skills
• Ability to demonstrate our values of helpfulness, openness, progress, and empathy
• autoCAD experience a plus

Equal Employment Opportunity Credit Karma is committed to a diverse and inclusive work environment. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated. Credit Karma is also proud to be an Equal Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic. We prohibit discrimination of any kind and operate in compliance with the San Francisco Fair Chance Ordinance. Apply for this job