Intern - Community

Job Description

We are looking for passionate individuals to join our Community team.

Community interns will contribute to being the ‘face’ of WeWork and create a welcoming and collaborative community environment for members and staff. The Community team ensures the buildings are fully operational and running smoothly as well drive growth and promotion amongst WeWork’s service offerings.

Responsibilities:

• Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications
• Be active on the WeWork member network
• Solve member-related issues to ensure a cohesive community
• Create posters for events
• Assist with set-up and breakdown of events, including ordering food and beverages
• Prepare newsletter
• Assist with building operations and maintenance to ensure highest level of member experience
• Identify issues for escalation to the Community Lead and Community Director in order to document accordingly
• Be the first and last point of contact for your building
• Cover the front desk during business hours
• Greet and check-in member guests
• Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails
• Prepare and distribute promotional materials to guests/potential members
• Answer “walk-up” member and guest questions or refer inquirer to additional resources

Requirements:

• Currently completing Bachelor’s Degree or equivalent
• Proficient in both English and Portuguese
• Must have strong verbal and written communication skills
• Customer service, events or sales oriented
• Exceptional organizational and multitasking skills
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
• Interested in entrepreneurial communities
• Understanding of WeWork’s mission and values
• Proficient in basic computer skill