CSIS EMEA Shared Operations Service Analyst

Job Description

Job Purpose:

This position will be responsible for providing support to CSIS Functions (Citi Security and Investigation Service) within the EMEA Region with key focus on operational tasks performed within security function providing support to Security Managers. Ensuring timely processing of all CSIS invoices, requisitions and accounting journals across EMEA.
Under the governance of the EMEA/APAC Operations Consolidated team the analyst will cover program implementation, execution of security minimum standards in line with policies and procedures, coordinating data collection in case of reviews and audits conducted both internally and external. Also covers third party mgmt. (CASP, eSourcing, TPRAP, etc.), POs and invoice payments, NEMS administration and other operational tasks.
The resource is considered to be the interface between the key stakeholders as requires interaction with the countries within the region, Regional Operations functions, Internal Audit, external vendors and third party staff.

Based in Budapest, Hungary this position will report to the CSIS Senior Finance Analyst.

Job Background:

Citi Security and Investigative Services (CSIS) is a full-service team that protects the employees, assets, information, integrity, and reputation of Citi and its clients. We accomplish this by offering industry-leading professional security services, fraud prevention, and independent investigations to all of Citi's businesses and regions globally, and by partnering with our internal business colleagues, law enforcement agencies, and industry counterparts.

Under CSIS Function an EMEA/APAC Operations Consolidated team was established in Budapest four years ago to provide administrative and operational support to Security Managers and Investigation Managers.

Responsibilities:

• Ensuring that Security related requisitions / purchase orders and invoices are processed in a timely and error free manner
• Ensuring that invoice elements are correct (supplier details, address, tax calculations, currency and amount etc.) and Security related invoices are vetted, paid
• Analyse findings from expense account reconciliation and create corrections when appropriate
• Prepare instructions to financial adjustments for security expenses. CSIS related accounting journals (adjustments and accruals) are posted in a timely and error free manner
• Assist cluster security manager in project cost reconciliation, and also assist with project close-out (setting up new assets, existing fixed asset maintenance, etc.)
• Provide support for executing security control processes
• Providing training for, and monitoring of the implementation of standardized operating procedures in a consistent manner across the cluster
• Provide support to the cluster security mgrs. in data collection in case of audits and regulatory reviews
• Conducting MCA testing and collecting evidences
• Providing support in third party management by collecting and sharing information of security vendors to support vendor mgmt. process
• Ad-hoc support on ongoing projects
• Act as a first point of contact for all issues in relation to CSIS invoices and escalate accordingly when needed to the relevant team/person. Act as strong link/partner in cooperation with the Security team

Developments and Opportunities within this position:

Being part of a dynamic team performing a wide range of tasks, such as Risk and Control, Third Party Management administration, Finance etc. gives opportunity to maintain and develop deeper understanding in regional operations fields. Working with different time zones within a diverse environment also provides a good opportunity to develop soft skill like oral and written communication skills, remote engagement.

• Exposure across CSIS EMEA and ASPAC region, Financial Reporting Organization (FRO) and others Regional and CSC groups.
• Knowledge of CSIS functions and systems.
• Knowledge of Security and Investigation Service and Citi policies, procedures, controls and audit processes.
• Skills in – communication, training, analysis, summarising and expressing ideas/process, audit preparation and controls.
• Working with local & remote teams across a large geographic area

Knowledge and Experience:

• Work history in AP area is an advantage
• Working experience in operations centre is preferable
• Risk management experience is preferable
• Basic financial understanding required

Skills:

• Excellent command of the English language, both written and oral
• Ability to effectively communicate
• Good problem solving skills and organization skills,
• Advanced expertise in Microsoft Office products – Word, Excel, Access,PowerPoint and SharePoint
• Flexibility to learn new systems, processes

Education:

• Bachelor’s Degree or equivalent work experience
• Strong computer literacy

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