Office of the Chair – Business Program Specialist

Job Description

Position summary

Office of the Chair – Business Program Specialist Work you’ll do Directly provide project management office (PMO) support for the Office of the Chair (OOC) team to execute Chair events, including but not limited to drafting internal and external correspondence, strategy and content development support for the communications team, as well as managing records and data and associated operational priorities. This position is responsible for supporting several work streams, including contact and events tracking to a Salesforce platform (Mercury); event research, preparation and documentation; reporting and analytics; supporting planning and logistics for meetings; and organizing, maintaining, and archiving confidential files related to the OOC. This role is evolving, and opportunities to expand responsibilities and take on more challenging tasks will be readily available. A high degree of attention to detail, flexibility, ability to handle ambiguity and changing priorities, as well as confidence working with executive-level stakeholders are required. Job Responsibilities (including, but not limited to):

• Work with OOC team members and extended team on critical projects to support the timeliness and quality of all deliverables.
• Rigorously align all primary Chair core documents across all sources of data (i.e. Chair engagement calendar, OOC OneNote, current leadership lists & distribution lists, other core material).
• Support the preparation for all Chair external events, client engagements, and internal events when necessary. Support related to client engagements includes preparation of client bios; consolidation of industry leader and account team inputs; indexing all past, current, and future meetings; and maintaining master external contacts repository. For internal events, coordination with internal teams for logistics may be involved.
• Administer events, contacts, reports, and dashboards in Salesforce and associated inter-dependencies. Includes dashboards alignments with historical and ongoing Chair engagements.
• OOC first point of support for any internal tool troubleshoot/technical difficulties and channeling to proper support if and whenever necessary.
• Work in conjunction with Communications and Public Relations teams to manage & analyze Chair social media, transcripts, photos, and video repositories.
• Support any ad hoc project efforts in planning, executing, and reporting of internal/external events. Provide advice and guidance to streamline or drive greater efficiency with processes.
• Coordinate any activities/events that support Chair priorities.
• Understand, monitor, and report on OOC team priorities and accomplishments.
• Provide data for analysis and tracking of Chair priorities by conducting quantitative and qualitative analyses and developing materials to communicate findings.
• Backup support for the preparation and delivery of regular updates to various leadership groups including but not limited to US Board Meetings, Retired PPMDs, Bi-annual PPMD Meeting, etc.
• Ensure all OOC internal support tools (OneNote and Teams) contain the latest headshots, bios, pictures, and board website documents.
• Coordinate with appropriate teams to maintain and update Board of Director websites, including semi-annual updates to board and board council member bios, headshots, and pictures, as well as other content and documents as determined necessary by the OOC. Coordination amongst the following teams will be involved: the OOC team to collect updated content, Risk/QRM for review and approval of content, Knowledge Management to make updates to internal web pages (DeloitteNet), and Marketing & Communications to make updates to external web pages (Deloitte.com).

The team The Office of the US Chair (OOC) - Consistent with our core beliefs, “colleagues for life” is a concept we embrace and bring alive through our actions. The OOC supports the end to end responsibilities of the Chair of the Board. The three pillars of the office include:

• Governance of the US Deloitte practice
• Engagement with the internal practices and retired partners to advance the Chair & CEO’s shared agenda and strategic priorities
• Serving as a brand ambassador for Deloitte externally by being highly visible with clients and alliance partners and engaging with meaningful external organizations

Qualifications Required:

• Ability to work independently and prioritize multiple responsibility areas
• Strong organizational and coordination skills and attention to detail
• Knowledge of Deloitte businesses and client portfolio is a plus
• Basic problem-solving and analytical thinking skills
• Ability to build relationships across the firm and maintain a positive composure
• Comfortable with ambiguity and a dynamic environment
• Ability to communicate effectively in both written and verbal capacities
• A strong candidate is strengthened by:
  • Working independently and as part of a virtual team
  • Working effectively in a fast-paced, multi-tasking environment
  • Working with confidential and sensitive material and the appropriate management
  • Creating solutions, processes and approaches for new issues/challenges
• Bachelor’s degree required; minimum 2 years of Deloitte experience
• Technical curiosity and aptitude to develop expertise in Salesforce (Mercury)
• Expertise in Microsoft applications (e.g., OneNote, Word, PowerPoint, Excel)

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

Recruiter tips

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As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available. https://www2.deloitte.com/us/en/pages/careers/articles/ban-the-box-notices.html

Requisition code: E20NATSSPEJT118-HRL4